rented a movie and paid but its not downloading

I rented a movie today and money has been deducted from my account, but it does not appear in the download or purchase from anywhere

Hello loreneis,

Thank you for using communities of Apple Support.

I see that you are having problems with a movie you rented from the iTunes Store.

I would recommend to take a look at the following article to ensure you're not missing something, when you rent your movie:

About rent movies on the iTunes Store

If you're still having problems, the following article provides information on how to report a problem with a purchase from the iTunes Store:

Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, and iBooks Store

Best regards.

Tags: iTunes

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