response to use the cleaning tool

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• First and After Effects crashed. Uninstalled is not for them. Use the cleaning tool. I deleted everything else. Tried to install CC again and it fails. 201 error code, I followed the steps and it does not work.

  Hello team,

  First and After Effects crashed.

  I tried to uninstall the utility (Mac OS). Uninstalled is not for them (which has worked for other applications).

  I used the cleaning tool. It seems to work, but the uninstaller for first and AE in the utility remained.

  I deleted everything I found CC remaining manually.

  I tried to install CC again and it fails. 201 error code, I followed the steps and it does not work.

  I don't know what to do anymore.

  Could someone help me?

  Virginia

  I got the help of Adobe support, they sent me another link to download Adobe App Mgr It was apparently a network problem but, and it was resolved after a few re-tent.

• Application manager "download error" even after using the cleaning tool

  I have creative Cloud working on my main computer and I try to put on my laptop, a MacBook Pro on which I just installed OSx Mountain Lion.

  I was not able to install Adobe Application Manager to start the download of certain software. I get a window that opens after the departures of the installer that says 'download error. Contact customer service", and then a button below that says"QUIT ".

  After reading a few posts on the subject, I tried the cleaning tool and restarted the computer.

  After reboot, I get the same problem and don't know what to do next.

  I am connected to creative cloud.

  Any ideas?

  This was the solution I ended up using:

  http://forums.Adobe.com/message/5109299#5109299

• After using the cleaning tool, I lost all my adobe apps

  I tried to install creative cloud for my macbook. The download fails. Then, I got to install the cleaning tool and to follow through with my cleaning applications. It is then erased my Ps CS6 and Indesign. IM frustrated by this process and how difficult it is. Someone please help me with this mess! 1

  1)

  Navigate to Applications > utilities.

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  2)

  Re-run the cleanup Adobe tool.

  Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up selected."

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  3)

  Click on the link below and download Adobe Application Manager and install the same.

  http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg

  Once the installation is complete, a niche will disappear.

  Then open " Applications" folder and locate the launch of Adobe Application Manager icon and double-click it and update.

  Then try to install applications CC and check.

• Previous versions CC and files remain after using the cleaning tool - anyone else?

  Windows 7 64 gb ram, dual Q4000 cards: update from 2014-2015 release - waited until I had finished projects on 2014.

  After the use of control panel to remove all the programs Adobe (including the removal of the predefined/prefs/plug-ins settings that I had saved), records containing all of the files and programs that dates back to CS6 remained on my drive C. I used Adobe as directed cleaning tool (option 3 - CC). However the old files containing programs, etc. STILL stay...? I then used the Adobe chat to ask about it. I was told then to use Explorer to manually delete the old files. WHAT IS PROPER PROCEDURE? I left a little confused the two uninstall through Control Panel AND cleaning tool really seem to remove older versions. ADOBE STAFF: PLEASE CONFIRM THAT I SHOULD USE EXPLORER TO MANUALLY DELETE THE FOLDERS OF OLD (CS6, CC, CC2014) OF MY C: DRIVE. Thank you.

  Please see:

  FAQ: How to uninstall creative cloud?

  In general, you want to uninstall first, then clean up.

• Upgrade CC, could not load the installer saying could not access a critical file (error 46). I have used the cleaning tool that removed the CC Office application which could then download showing the same message as before

  I have Windows 7 and CC Photoshop and Lightroom. I closed all Adobe applications before downloading the upgrade. It failed after about 50% and showed error 46 and said that it is impossible to access the critical files/directory. I then used CC Cleaner and it has removed the LTCC which I then started to download. The operation failed at about 50%, citing the same error and the message that I received during the upgrade.

  Please check: cannot install Creative cloud of installation - 46 error code.

  You try to delete the file folder and try to reinstall the application.

• I get the error message: 1 when you try to download the creative application of cloud. I tried rerun the installation and use of the cleaning tool. I can not uninstall and reinstall the app because there never have down loaded initially.

  I get the error message: 1 when you try to download the creative application of cloud. I tried rerun the installation and use of the cleaning tool. I can not uninstall and reinstall the app because there never have down loaded initially.

  Try with the solution provided in the link below:

  ERRO 1: Creative cloud cannot install

• I can't uninstall my previous versions CC2014 despite the use of cleaning tool

  I can't uninstall my previous versions CC2014, who put an error message at the opening despite the use of cleaning tool

  For assistance, please contact our support staff:

  FAQ: How to contact Adobe for support?

• I installed a game for windows XP and then used the troubleshooting tool to convert so that I can play in 7.__it still doesn't react. What should I do? Please answer__

  I installed a game for windows XP and then used the troubleshooting tool to convert so that I can play at 7.
  It still fails. What should I do? Please answer

  Hello

  a. what game do you have installed?
  b. do you get errors trying to run the game in compatibility mode?

  Look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

  Measures to check the application event log:

  1. click on start.
  2. in the search box type eventvwr.msc, and then on enter.
  3. now, click Application in the event viewer (local).
  4. now locate the event log on the right side of the event viewer window.

  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer 
  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  You can try to perform the clean boot on your computer and check if that helps.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  To perform a clean boot on a computer, follow these steps.
  1. click on start, type msconfig in the search box and press ENTER.

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.
  3. under Selective startup, clear the check box load startup items.
  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
  5. click on OK.
  6. When you are prompted, click on restart.
  7. after the computer starts, check if the problem is resolved.

  Please follow the system in the boot environment. If the problem does not occur, it indicates that the problem is related to an application or a service, we have disabled. You can use the MSCONFIG tool again to reactivate the disabled one by one element to find the culprit.

  If your issue is resolved, follow the how to determine what is causing the problem section in KB article to narrow down the exact source.
  For more information visit: http://support.microsoft.com/kb/331796

  After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.

  To restore your computer to a Normal startup mode, follow these steps:

  1. click on start in the box start the search.
  2. type msconfig and press ENTER.

  If you are prompted for an administrator password or a confirmation, type the password, or provide confirmation.

  3. on the general tab, click Normal Startup - load all device drivers and services and then click OK.
  4. When prompted, click on restart.

  You can check its compatibility with windows 7 in the Compatibility Center.
  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

  Hope this information is useful.

• Photoshop crashes when you try to use the text tool.

  Whenever I try to use the text tool, my Photoshop crashes. I have to force it to close, and then restart.

  It's not frustrating!

  You can try posting in the forums of Photoshop. This problem was reported by other customers here http://forums.adobe.com/message/4412711#4412711. You can also contact an agent of the customer support by phone or chat from the link Mandhir lists in its http://helpx.adobe.com/contact/response.

• Everytime I turn on my Mac Java says he needs to install the message says "to use the line tool java command, you must install a JDK.  Click on "more information visit the java developer kit download site."  I followed all these steps and downloSoftware.

  The message says "to use the line tool java command, you must install a JDK.  Click on "more information visit the java developer kit download site."  I followed all these steps and downloaded the correct software update, but still getting the message.

  A

  If you have installed the plugin of Facebook video appeal and you no longer want to use it, you can remove it as follows.

  1 back up all data.

  2. open the library folder in your home folder by holding down the option key and selecting

  Go ▹ library

  in the Finder menu bar.

  3. place these items in the library folder to the Trash:

  LaunchAgents/com.facebook.videochat.name.plist

  Support/Facebook app

  Here the name represents the name of your Facebook.

  4 log off or restart the computer, and then empty the trash.

  B

  If you do not use this plugin, or any other software (for example, some Adobe products), which depends on Java, install the Java runtime distributed by Apple.

  C

  If you do not have the Facebook plugin and you don't want to install Java, please ask for further instructions.

• I use the capture tool. How dp I get rid of the white background in the photo already chiseled the part I. I just want the part chiseled with no experience at all? Any help, thanks

  I use the capture tool.   How dp I get rid of the white background in the photo already chiseled the part I. I just want the part chiseled with no experience at all?   Any help, thanks

  Although it seems to be a white border when you first fill the snip, after saving it shouldn't be present more.

  If the border remains you can remove by using the crop tool on a photo editing programs such as integrated Windows Paint program.

• How can I fix this error msg? your default printer must support a minimum resolution of 300 x 300 to use the shape tool. I am trying to save in PDF format.

  How can I fix this error msg? your default printer must support a minimum resolution of 300 x 300 to use the shape tool. I am trying to save in PDF format.

  When you have what you want to save the selected PDF file, make sure that you press properties, and set the resolution in the settings.  PDF files themselves have quality settings, (print quality, Web quality etc) then make sure that you have the right to a game if you plan to use the "print" function to save in PDF format.

• Get error when trying to backup on USB: the willing backup of a file system drive corrupted. Fix it using the verification tool disk errors, or choose another backup location. (0 x 81000008)

  Original title: what is the disk error checking tool

  I am creating a backup on a USB key, I bought recently. But when I do an error apears that the backup was not successful, and then this error appears "the backup target K:\ device failed with the following error:"

  The backup disk has a corrupted file system. Fix it using the verification tool disk errors, or choose another backup location. (0 x 81000008)"
  SOMEONE PLEASE HELP!

  I am creating a backup on a USB key, I bought recently. But when I do an error apears that the backup was not successful, and then this error appears " the backup device target K:\ failed with the following error: "

  The backup disk has a corrupted file system. Fix it using the verification tool disk errors, or choose another backup location. (0x81000008)"

  SOMEONE PLEASE HELP!

  Hello

  This error can occur if there are problems of system files on the drive selected for the backup file location. Have you tried to save the backup to a drive or another location? Please try the following to fix the disc
  [1] method: Using Check Disk to find the files corrupt
  • In the start menu, look for invites
  • Right click on command prompt and select run as administrator
  • When the application starts, insert the following text and press ENTER: Chkdsk.exe/f/x k:
    Where we mean K:  the disc damaged.

  NOTICE: Check disk is maybe not able to lock the drive and launch the operation if the disk contains files required for Windows to run correctly. It asks if you want to schedule a check disk at the next startup upwards instead.
  Thank you
  Have a nice day :)

• I try to use the clean disk and after it starts I get a message that it has stopped working

  I try to use the clean disk and after it strats up, I get a message that it has stopped working

  Original title: clean work investor disc

  Please use this tutorial and try to do the cleaning disc again.

  http://www.Vistax64.com/tutorials/76073-disk-cleanup.html