D110 does not scan in OS 10.6.6

Hi, I have two Macs with a network share.  Both are MacBook Pro under Snow leopard (OS 10.6.6  My old Mac running a Photosmart c4580. Once the installation of snow leopard, he would scan using the scan Mac owners (a very primitive solution, IMO) software.  When I got my new laptop, a Photosmart D110A was part of the purchase package. I installed the software in the two Macs, hoping that his scanner (and pilots) works better.  Instead, or scanner works now.  When I press Scan on the D110, it evokes a HP scanning utility, but he says that other software is used.  The 4580 done nothing at all.

They are both transmitted via my Apple router wireless.  They both print beautifully (on two laptops).  The scan function is kaput.  The D110 is under warranty.  The C4580 is not.  Any help or advice you can provide would be greatly appreciated.

revlimo

Just in case you check these messages... even if I had followed the steps that you had said and made a Mac software update before installing printers HP, for some reason some today, the update of software Mac prompted me to install the drivers to update HP update (again).  Do not know why.  Yes, I did.  And EUREKA! The HP utility shows now the two printers.  So, my problem has been completely resolved.  1. the two printers appear in the printers HP utility.  2. the two printers appear in the scan utility.  3. the two printers will print and scan.

The only strange anomaly is that in system preferences, the 4580 no longer displays a "scan" tab and when I check network preferences in the digitization of the D110 tab, it is not checked off the coast.  Minor problem.  Everything else works fine.

Tags: HP Printers

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