Restore my files to boot windows without a floppy or CD disc drive.

Hi all, I recently downloaded and installed Kaspersky Anti-Virus and after installation, I did a full system scan. It crashed twice an hour in the scan so I rebooted and tried again third time lucky and analysis seemed to go without a hick and my last audit was passed to the point that it had frozen the last time and it was flat to the analysis of the files. I turned off the screen and lay in bed to watch TV... I woke up 2 hours later to the natural sound of my computer restart itself over and over and over and over again. Long story short;

I can't start on the login screen,

I get a screen black when you think of as the login screen is coming

Safe mode, safe with order, last known... etc etc etc, all are not continuous working - the computer to restart,

I scanned and then internet up and down and it seems that a windows file has been removed the kernel or something like that.

I downloaded countless programs to try to start from but they seem to all be designed for floppy drive and although my pc has a floppy drive, the laptop that I use to download programs does not work.

Can someone please send a link to a place I can goto, download a startup program I can put on CD using Sonic burning software and then insert into the pc and have it boot from that and fix what I have to.

Before anyone says I do NOT have a XP disk, I had one, but I lent it to my father to see if it would be useful to repair xp on his laptop computer and therefore is out with him in an argument, and I have never seen him or disc since.

The STOP error report I get is;

F stop: c000021a 0 x 0000005 (0x00000000 0x00000000)

Any light anyone could throw on this situation would be greatly appreciated.

Oh and I forgot, I just got the computer working again a problem I had with it, about 2 years ago, he got that frustrating PC has spent the last 2 years in the space between the roof and about 2 weeks ago, I brought down and started working on it with a cool head again , I thought I did (and I don't remember what I did to make it work again (lots of swearing, kicking and pray I think!)) In any case, I managed to get the system to work and not come with the famous Exploer has encountered a problem and needs to close the dialog and restart every time after, I thought that someone had invented a new virus that not everyone was on the height and given enough time the internet was coming down with people who had the same problem and is working on a way to solve IT where the 2 years in the roof space. Everything was fine apart from the fact that most of the programs I had installed in the start menu has gone and replaced with simple records, say the word desktop.something or other, my tools of sytem folder was empty, nero has disappeared-everything was a mess. I worked hard to delete unknown files, diagnostic programs, and I thought I was above it, a download gave me my system tools folder and all was well until... After about 5 days of work with no problems, I've been Googling for the Met Office weather report because of the snow and I was redirected to other sites, tried again and again and still same thing - another search-same thing - browser-same thing different...

Kaspersky, I thought that would hold the answer so I downloaded that has started to run a scan and you the top of the page of history, incredible scanning-crash-scanning-crash-scanning-rebooting.

Yet once any light which may be paid on any of these problems would be really appreciated that these problems are ongoing for so long it feels like a never-ending problem, and I don't see any hope at the end of the tunnel.

Thanks again and Merry Christmas to ALL!

Hi Slayer_2029,

· What is the number and the model of the computer?

· What is the service pack installed?

· What was the result of the last known good configuration?

As you said you've already tried safe mode, last known good configuration, and yet the results are negative. You may need to contact the manufacturer for additional troubleshooting disk.

You must either have the XP CD or you will need to create floppy drive.

You can check the link on how to solve the problem on the error 0xC000021A below:http://support.microsoft.com/kb/156669

Merry Christmas to you too!

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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