RH10 online help does not not on MS Edge

I'm having a problem with the online help open up on the edge. I use 10 HR. Html help works fine on Firefox, Chrome and IE, but not on the edge.

I have installed it on my machine, but one of the developers at work tried to open it on his machine and it doesn't open at all. Well, actually, it opens on a totally blank page.

Information only I have, that's what the developer says. He sent me the info:

During the investigation of the question, he found our help page cannot be opened with Microsoft Edge %ROOT%\docs\start.htm. We can try to with the button straight on this
file and select open with MS Edge, it will fail.

And after debugging, I see that this is caused by the following script in this page:

If

(! window.gbWhVer:! window.gbWhUtil:! window.gbWhMsg)
document. Location.Reload ();

When you open this file with MS, edge I can see window object exists, but variables such as
window.gbWhVer,
window.gbWhUtil, window.gbWhMsg are all showed be undefined.

This caused document.location.reload () called, and it seems that it is kept to be called again and again (as an endless loop), and this caused the failed to open start.htm aboard the MS.

Can anyone provide all understand why this opens at the edge?

Thank you

Dan

OK, I have generated WebHelp by using your RH10 project and then put it & the output you sent upward on Dropbox in this issue of the dwc. Then I downloaded two of them on a Win10 Edge 25.10586.0.0 running machine. They both seem to work fine - but to start this initial message on "this site says..." "Exception: response for which there is no demand" OK. You are welcome to get the version I just did & try - maybe the version of Edge makes a difference any or have it on a Web server or a drive local c:\?

Tags: Adobe

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