CS6 help does not work in Local mode

Hello

I downloaded the demo and installed Mac OS Lion. The request for help does not work; the omly thing that it will display's settings window. After local content downloading and clicking on the fact, the window disappears, but when you click the application icon, it reappears again. In short, I can't display help at all in the aid application, even though I have it set to always use local content. Anyone else run into this?

THX

Hi telebutch,

Sorry for the inconvenience, you face.

The path on your local computer would be:

/ Users / [user name] /Library/Preferences/chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1

If the folder above does not exist, check if you have more than one medium volume? If so, the directory above can be created on the mount where launches 'Manager Adobe help.

Another reason why 'Adobe help Manager' keeps popping up that is already active sound the system tray. YOY can "Force quit" the application after you set preferences and try an another invocation of help.

If nothing works, workaround to stop "Adobe help Manager" to launch whenever you launch help, maybe remove the application from your system. Open "/ Applications/Adobe" in the Finder and place 'Adobe help eat' into the trash. Note that this can also mean that you will not be able to download any help offline - and all the help incovations would need internet connectivity.

Hope this helps and let us know if you still see issues.

Kind regards

Sandeep

Tags: Creative Suites

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