RH11: Problem inserting data related to FM (FM10 and FM12) in a Robohelp project

Hi all!

We have 2 very newTCS 5 facilities (3.5 updates):

All existing HR projects include data related to FM.

On one of the workstations, we have serious problems.

Old RH9 project work.

BUT new RH11 is looping in calculation without end, when I try to update

When I insert a FM related to a new project or existing projects.

The error (after 10 minutes) says, that the FM file is not a propper FM file or Framemaker must be installed.

FM 10 and 12 are installed and the files can be loaded without error. FM works without problem.

This problem occurs only on a station, we looked

the differences, but to no avail.

We have re-installed the RH11, but no change.

What can do us?

Help, please!

I have a machine configured with several versions of TCS and they run fine. That said, I would be a link with Word rather than Fm.

I notice that begin you by saying TCS and mention then reinstall HR. I wonder if the problem is with Rh Fm see under the CHT, rather than as a separate application. You can only link with Fm if it was installed as part of the CHT, rather than as a separate application.

See www.grainge.org for creating tips and RoboHelp

@petergrainge

Tags: Adobe

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