RH8 HTML: WebHelp on Mac OSX cut the search PDF Panel

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  Hello

  Environment: HR 2015 12.0.2.384, generating merged WebHelp - nearly 40 HR projects in total and 7000 topics.

  Question: loading table of contents and search are very slow, and I need to find a way to optimize their. However, I do not understand how they work, so I hope that someone on the Forum could give me some advice.

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  2. If I had to reduce the number of HR modules (for example, 20 instead of 40), it would make a difference, or I should basically the same number of JS files altogether, just put in different folders?
  3. If I had to reduce the number of subjects that would help?
  4. Is there something I can do to speed up the loading of content on IE? There is a big difference compared to Chrome, and most of our clients use IE...

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  There are several issues at stake here that affect performance: the amount of topics, merged help and the performance of the server.

  In the WebHelp output, you can select options for speed optimization. Try to set this option to "Local area network", even if you publish on the web. This option controls if you have files wh * more and more small or big but fewer files wh *. Network speed have increased so that you can use the local area network option. And there's an added bonus: each file that needs to be loaded requires a download from the server. And have a lot of downloads for many small files is much slower than fewer calls for larger files. This is because for each file on the server, the server must read the file and send it to the customer. If the server can do this with larger files, you can benefit from the best internet connections of the past 10 years. Have a fast internet connection does not resolve the issue where you have to collect many small files.

  Second, merged help adds a huge head on download times. Basically, RoboHelp load of the main project. And then, it will make all steps load for each merged as well project. This slows down the process enormously. This is due to scripts in aid of the merger, but also because of the issue I described before. Reducing the number of projects were merged by moving in fewer and larger projects, will also help.

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  For customer oriented site, your computer must download the files from the remote server. For local help, the browser can access all the content immediately on the disc. If your server is not cached, you get a lot of overhead on the server side, slow things down. And if the server has a slow connection download (server upload max is your max download), which will still slow down the process. Especially if you have several people trying to access the content at the same time, the server must treat a large number of applications. But for any server moderately modern, queries should not be a problem.

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