Rhapsody and Clip

I hope someone can help me.  I bought a Clip for my son to specifically work with Rhapsody.  When I plug it in, the PC recognizes the device, but rhapsody does not work.  I tried all of the suggestions I've seen displayed.

The Windows media player 11... Well Yes

MTP mode... Well Yes

latest firmware... 2.01.16A... Yup

Reinstall the Rhapsody... Well Yes

Fomat device... Well Yes

What else am I missing?

I finally got.  I'm went to the Rhapsody site and used their chat support office.  The technology suggested that I see if the clip appeared in WMP11.  He did not.  With this knowledge, he smolt my MTP driver was bad.  I tested the driver in Device Manager and it showed very well, but I've seen elsewhere a recommendation that says to remove the device, unplug it, plug it back in and let it reinstall the driver.  Who did the trick.  Now I can see my clip in Rhapsody, I've allowed and started downloading titles.  I have a very happy at age 9.  Thanks for all the help and suggestions.

Tags: SanDisk Sansa

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