RoboForm extension is missing on both computers

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• Firefox version 35.0.1 is set on both computers, but the synchronization does not work

  Both computers are connected to the account of the synchronization. On the second computer, there are no tabs and settings are not applied.

  On computer2, type Subject: sync-log in the URL bar and press ENTER.

  Error reports listed there?
  If so, open the last one [by date] and see what he says. You can copy and paste the log here - http://pastebin.mozilla.org/ - and provide the hyperlink that results in this forum, so one of can view this log.

• I have a license of creative cloud in design and I use a no cloud of photoshop 5.5 version. I only have photoshop installed and works on both computers. When I connect to internet I can't use photoshop on my main computer. Maybe it's that I had

  I have a license of creative cloud in design and I use a no cloud of photoshop 5.5 version. I only have photoshop installed and works on both computers I know. My desktop and my laptop. When I connect to internet, I am now unable to use photoshop on my main computer. It may be that I had photoshop on an old computer that I use is no longer, but I'm not sure. How can I get this sorting? Do I know if I have an activated copy on an old computer (which has been scrapped) and get it off?

  If you had Photoshop working already on the machine, then it probably isn't a problem of activation.

  If you do not have to Support Adobe disable to you it must be done for all installations since each machine cannot be targeted by them.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat

  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

  This could apply: how we prevent cloud creative resume my perpetual license CS6?

  https://forums.Adobe.com/thread/1584746

• I just got Adobe CC on my work computer. Previously, it was possible to install the Adobe C6 also on the PC at home on the same license? Is it also possible with Adobe CC, to install the software on two machines? I work in PC environment on both computers

  I just got Adobe CC on my work computer. Previously, it was possible to install the Adobe C6 also on the PC at home on the same license? Is it also possible with Adobe CC, to install the software on two machines? I work in PC environment on both computers.

  You should check with the person who arranged the subscription to see what are the conditions for individual users.  Normally, an individual subscription license allows to have two machines with working facilities.  I don't know if the same applies to a subscription of volume / business.

• I have a windows computer and a computer mac laptop.  I bought the cd of windows photoshop cs6 in December 2013 before I had a computer mac laptop.  I can get it on both computers? If this is not the case, how can I put on my laptop instead?

  I have a windows computer and a computer mac laptop.  I bought the cd of windows photoshop cs6 in December 2013 before I had a computer mac laptop.  I can get it on both computers? If this is not the case, how can I put on my laptop instead?

  The mac license and the license of windows are 2 different products, mac and windows are 2 different platforms, so you cannot transfer the license between the 2.

• How can I upgrade my Photoshop CS5 to my new computer laptop of my older imac. I want to have access to the same tools, preferences, brushes, etc. on both computers

  How can I upgrade my Photoshop CS5 to my new computer laptop of my older imac. I want to have access to the same tools, preferences, brushes, etc. on both computers

  Hello

  You can install Photoshop CS5 on your new machine from this link: Download Adobe Creative Suite 5 products

  See this article for the location of the predefined settings that you can transfer manually on the new machine: functions of file Photoshop CS6 preferences, names and places

  In addition, you can check this link: Migrate presets in Photoshop CC

  Kind regards

  Claes

• I have a desktop computer and a laptop.  Can I install a unique membership of creative cloud on both computers?

  I have a desktop computer and a laptop.  Can I install a unique membership of creative cloud on both computers?

  Simple answer: Yes you can. It is in the terms of the license. 2 simultaneous installations are allowed, but you must make sure to not use them simultaneously. You can even install on several computers, but you must revoke it activation on one, to be able to use the software on the other. Avoid the hassle of reinstall every time, when the computers.

• I have preorganize my Photos (during the trip) on a netbook. How can I transfer Photos and already made organizations (albums, Tagg,...) to my dektop PC for the Organization of the final? (Photoshop elements is installed on both computers).

  I have preorganize my Photos (during the trip) on a netbook.

  How can I transfer Photos and already made organizations (albums, Tagg,...) to my dektop PC for the Organization of the final?

  (Photoshop elements is installed on both computers).

  GObi says:

  I have preorganize my Photos (during the trip) on a netbook.

  How can I transfer Photos and already made organizations (albums, Tagg,...) to my dektop PC for the Organization of the final?

  (Photoshop elements is installed on both computers).

  This is a typical and very common requirement.

  The solution is to store your media library as well as your catalog on an external drive.

  You can connect the external drive on both computers alternately. The performance is very good.

  One way to make the transfer is to use the backup / restore process:

  https://helpx.Adobe.com/Photoshop-elements/KB/backup-restore-move-catalog-Photoshop.html

  This is the same process to an external drive or another computer.

  Edit:

  Make sure that the external drive is recognized by the same drive letter.

• Muse does not open. Adobe AIR the required native extension is missing for this application...

  Muse does not open. "Adobe AIR the required native extension is missing for this application...". »

  Any ideas?

  Hi Curt,.

  Please try after the sequence of steps to make it work.

  1. uninstall any version of AIR on your computer using the Adobe AIR * remove Adobe AIR

  2 uninstall Muse to your machine using cleaning tool CC use the Adobe Creative Cloud cleaning tool to solve installation problems

  3 uninstall the applications Manager Adobe as well use the Adobe Creative Cloud cleaning tool to solve installation problems

  4. install AIR runtime 19.0 https://helpx.adobe.com/air/kb/archived-air-sdk-version.html

  5. install the applications Manager Adobe Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  5. once the MAO is installed then install muse and launch it.

  Kind regards

  Vivek

• I installed 6 Lightroom on both computers. On one I have Lightroom 6.0 and the other Lightroom 6.3 (same license is valid for two machines). Comment do pay have Lightroom 6.3 on both.

  Hello

  I installed 6 Lightroom on both computers. On one I have Lightroom 6.0 and the other Lightroom 6.3 (same license is valid for two machines). Comment do pay have Lightroom 6.3 on both.

  Thank you

  Try to completely uninstall LR and then install 6.0 and then 6.3 update.

  Download here: https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

• Can I install my single purchase of photoshop on both computers video editor?

  Can I install my single purchase of photoshop on both computers video editor?

  Hi michaelm,

  Yes, you can install Photoshop program on two machines.

• Updated Creative Cloud Apps on both computers.

  Updated Creative Cloud Apps on both computers. I have to do in each update TWICE, it's twice the bandwidth (hours), the costs and inconveniences. Adobe spoke on the online chat Support - no help and no empathy, it's a very serious fault and not what I expect from Adobe.

  Why updates cannot be downloaded on a computer and then used to update the other?

  Currently my MacPro is up to date, my iMac is waiting on 12 updates.

  I hope someone out there can help.

  If you have enough computer knowledge to use usb to transfer files updated, you can circumvent the application of cc desktop and use direct downloads:

  update manually:

  pre cc updates: http://www.adobe.com/downloads/updates/

  CC updates: win (http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-updates-direct-links-mac.html)

  updates CC 2014: win (http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html)

  updates CC 2015: win (http://prodesigntools.com/adobe-cc-2015-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2015-updates-links-mac.html)

• I am trying to reinstall cs6 on my new computer, what are the steps to do this? Its already on both computers.

  I am trying to reinstall cs6 on my new computer, what are the steps to do this? Its already on both computers.

  Hello

  To download please visit:-applications download Creative Suite 6

  It is advisable to disable the software on a computer on which it will be is most used, especially before giving away or selling the computer or reformat the hard disk. Please see this link: How to disable the software.  This frees an activation if you have the option to install the software on another computer at any time.

  If you do not have access to your old computer because you have replaced a hard drive, upgraded your operating system to format your computer before you deactivate your software or your computer is dead, you can ask Adobe Support to help you disable from a machine, you cannot access. Have your serial number or Adobe ID ready, then contact us.

  To load the software on another computer, download and install it as you did on the first computer. Then enter your serial number to activate it.

  Hope this helps!

• I have the cloud creative adobe installed on both computers.  Now I bought two new computers and need to know how to download on new computers and remove them from my old computers

  I have the cloud creative adobe installed on both computers.  Now, I want to delete my old computer and install it on my new computer.

  Install them the same way you did with the original facilities.  Jjust sign off the 'old' and new.

  Download/install the desktop application, connect and install applications subscription.
  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Help of activation & deactivation
  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to's

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications
  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• Can I use Adobe CC in both computers?

  Can I use Adobe CC in both computers?

  You can have working facilities on two computers but can only use one of them at a time.