RoboHelp 2015 (12.0.2.384): The search returns topics do not are included in the table of contents

Similar Questions

• When I generate the table of contents from a new .book, I get blank pages between each page of the table of contents

  With FrameMaker 2015. When I generate the table of contents from a new .book, I get blank pages between each page of the table of contents, they are totally blank does not even a block of text. I click on Add> autonomous Create TOC. I keep the default settings. And that's what I'm left with.

  

  I can get rid of them by special> Delete page. But I never had to do before the 2015 version. I tried with older files generated in frame 10. same thing. If someone has encountered this?

  Master Pages are part of each document.

  You can import master pages from another document (i.e. a ' model') in your current document using the file > import > Formats... option and select layout from the list (deselect all others).

  If you have changed the current TOC for the problem of the Page Master on the left, then simply save the file and use the Edit > update book option for that OCD regenerated by using the new page templates.

• Error JavaScript prevents the table of contents, Index, search view

  I produced my RoboHelp HTML project webhelp and got an error javascript (this.maCom [...] (' is null or not an object) when you view the result. See the full error text below. So the table of contents, index and search are not displayed. We'll find the javascript error in the status bar of the browser that says "error on page". I found that if I saw the result of robohelp, the browser that launched shows the table of contents, index and search, but has a security warning about a restriction of running scripts or ActiveX controls. However, when I move the generated webhelp on my production server, the help doesn't have the security warning, but produces the error so that the table of contents, index and search do not show. I had done the same process to generate webhelp about 8 months ago but had no error whatsoever. In fact, this version is still in production and works very well.

  In my search for the problem, I found that it is the same error as message of the forum 4063663 (http://forums.adobe.com/message/4063663). I didn't have a second system with RoboHelp to be able to get other whphost.js, however, I have diff had the file generated with that found in template_stock and found only two different lines. These differences were only to replace a couple of variables with static text so I do not replace this file will solve any problem for me. That is the message of only forum I could find who addressed this issue.

  I was originally on RoboHelp 8.0.0 when I first encountered the problem, but has expanded and patched to version 8.0.2 and still had the same problem. I even created a new simple project. Once I moved the simple project on the production server, it also would display the table of contents, index and search.

  The strange thing is that only 8 months ago, I used the same process to generate webhelp without any errors (on 8.0.0). The only thing I can find is there is a Windows XP patch which affected the generation of webhelp. Furthermore, I also tried chrome and also produces the error.

  I don't know what is causing this problem or how to solve the problem. Anyone have any ideas?

  Versions:
  RoboHelp 8.0.2
  Windows XP
  IE 8.0.6001.18702CO
  Chrome 18.0.1025.168 m

  
  JavaScript error
  -------------------------
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0 .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729;. MS - RTC LM 8; InfoPath.2;. NET4.0C;. NET4.0E)
  Timestamp: Sun, may 2, 2012 16:32 UTC

  
  Message: Object EXPECTED
  Online: 344
  Char: 2
  Code: 0
  URI: http://server1/robohelp/whphost.js

  
  Message: 'this.maCom...' is null or not an object
  Online: 171
  Char: 3
  Code: 0
  URI: http://server1/robohelp/whphost.js
  --------------------------

  After further research and testing, I found the update of security for RoboHelp 8 and 9 (http://www.adobe.com/support/security/bulletins/apsb11-23.html) posted as an ad that I had not seen before. I used the feature updates of the product, but that said I was informed and did not include this update.

  Both javascript in this update files solve the problem. The table of contents, index and search now appear.

  Update:
  As I studied the problem further (when writing this reply), I found files that are newer than the latest security patches, I was aware of that. In addition, I discovered that my security organization decided to patch with APSB12-04 I don't know. This patch is why my 8.0.0 installation magically stop working. I see the announcement of the security, the bulletin was not all the required components for specific, that the patch can be applied to 8.0.1 and 8.0.2). (8.0.0, Adobe, please give more information on the ballots of so that organizations that deploy auto will be forced to find out what is running before the update. Information such as whether they apply to all versions of Robohelp 8 or simply a specific version. If APSB12-04 was supposed to apply to all versions of 8, then it did not work. In fact, he broke my installation of 8.0.0 for the generation of webhelp, but a later installation of 8.0.1 and 8.0.2. It seems that they have done a better job for APSB11-23. Maybe the security updates should be a kind of service pack that has a plant and a cancellation process. Right now, my security organization has replaced the files based on the specification in the security bulletin.

  I'll try to patch with APSB12-04 new since I've updated version 8.0.2 database to see if I still have the webhelp. If I can't view the table of contents, I have to take off once more and be 'in non-compliance."

• Script errors in the table of contents in RoboHelp 9

  Hello, all. I can usually find the solution to my problem by searching for existing threads, but I can't seem to find a solution this time. I recently upgraded to RoboHelp 7 to 9.0.2.271. I published WebHelp locally and checked the files in to a Team Foundation Server to be deployed in a test environment. Locally and on the QA site, the output seems fine for me and the table of contents works as expected. However, other users on Internet Explorer 7 and 8 (I have IE8) are getting script errors when you try to click on the pages of the table of contents.

  I compressed my files the and dropped on a shared and player asked a user to copy on his machine and open the start with his browser page. He always gets the script errors, while another user can open locally without any problem. This makes me think that the problem is not in RoboHelp files themselves, but I'm not sure.

  To further complicate things, in this environment, another server of QA, the table of contents and Index are empty! This is obviously a separate issue, but I'm stumped. This problem occurs in IE 6, 7 and 8. It does NOT occur in Firefox or IE 9.

  Any ideas?

  This problem has been resolved with a response from another discussion:

  Re: RH8 > WebHelp > TOC will not be rendered in IE8 via HTTPS - Fix/workaround solution?

  If the table of contents/Index/Search does not work in IE7/8/9 via HTTPS, try the following steps

  1. Go to https://acrobat.com/#d=WqbdTq-2R79ToU08-zfBEw
  2. Download the IESearchIssue.zip file. Unzip it.
  3. It will create an IESearchIssue folder. It has two subfolders
     1. RH8.0.2
     2. RH9.0
  4. If you use RoboHelp 8.0.2, go to the folder RH8.0.2.
  5. If you use RoboHelp 9.0, navigate to the folder RH9.0
  6. Navigate to the \RoboHTML\WebHelp5Ext\template_stock folder and rename the file whutils.js in whutils.js.bak
  7. Now, paste the new whutils.js already copied into the same folder.
  8. Now again generate webhelp output the required project.
  9. Host it on your server and check if it works.

• Topics and new books do not appear in the table of contents after generated in DHTML (RoboHelp v8)

  Until recently, when I tried to add a topic for a book in the Table of contents, I just dragged into the project manager in the Table of contents.  I don't know what is different today, but the new entries appear in the Table of contents pod but not in the generated DHTML.  To make it more confusing, to me anyway, some newly added topics show.

  

  Hello

  I don't think 'huge' search and replace that can affect things. But we need to check a few things first.

  When you look at the SSL recipe, using any type of a conditional build Expression? If so, perhaps you have tagged content and it is not for this reason.

  See you soon... Rick

• How to use the search bar 'Find' in the table of contents to find the script FULL of my course?

  Hello

  My project contains voice narration with the support of chips. Start-up option "find" in the table of contents looks only bullets of text on each slide to specific words. Is there a place I can insert the full script (rather than the abbreviated chips) spoken by the narrator in my class so that the option "find" search in these words?

  Thank you!

  Hello!

  Captivate, in fact the finding of OCD to retrieve and search for the text content of slide and slide labels usage.

  What you can do to get your full script to work.

  (1) add a text caption slide.

  (2) paste is your complete script. (From slide notes)

  3) go to properties of legend text-[disable] option which does not show in the output.

  In this way, you would have all your content on the slide to search for in the table of contents, but still not visbile to users, they would continue to see the short balls.

  I hope this helps.

  Thank you!

  Anjaneai

• I do not see the table of contents, Index, search & amp; Glossary when the call for help on a topic

  Does anyone else have this problem? I use webhelp with contextual sensitivity, and I appeal to the table of contents, Index, search, and glossary to display. If I go to the welcome home page, they are exposed. But when we ask for help on a particular page, these areas are not shown, but they can be opened using the view link. I much prefer to see the exposed left pane, rather that ask the user to click on this link. How can I do this?
  
  Robin Valk

  Hi Robin.
  See this link using the appeal of the CSH Webhelp output.

• RoboHelp 10 - is possible to change the icon of the TOC so that a 'book' in the table of contents. See the attached screen shot.

  In my current project for help, I have a set of topics that are specific to the use of our product in a country.  I want to change the table of contents of the specific book icon without changing all icons 'purple book '.

  Thank you.

  

  Hello

  Risk can be achieved, but if there is, it will have to be changed to code JavaScript and some "behind the scenes" files You would also be painted in the corner of having to do the same changes every time you generate the output.

  If anyone knows how to get there, it will be Willam. It will perhaps be pop and Advisor.

  See you soon... Rick

• Is it possible to customize the sensitive presentation - sequence of the table of contents, Index, tabs filter?

  Hello

  I use RoboHelp 2015 and reactive production layout, I need to rearrange these tabs. I want the tab of filtering of dynamic content to be displayed before the table of contents.

  Is it possible to re - sequence tab filters before tab table of contents by making some backend work in CSS or code?

  

  Or the other way improved - if we select filters say - sales, then sales related subjects should be displayed (rather extended below - just like the expansion of text).

  Is it possible to customize the sensitive provision in this way?

  --

  Thank you

  Christophe

  It is possible through the HTML code. In Notepad, open the file "Topic.slp". On line 35, you will see a list of links:

  

  You can cut and paste the link to get the correct order. The first tag appears on the left side. Please be sure to cut and paste the entire link ''.

• Topics by opening the first occurrence in the table of contents

  Background: I created HTML5 Responsive help using HR 2015 for a web application. I organized the Hep role, then pages with these roles, users can access, and then by the tasks users can perform on this page. In many cases, a subject is listed under multiple roles and reuse and efficiency, I just dragged the same theme in the list of the topic in the table of contents as appropriate.

  I also used the text conditionalized on table of contents by role level. Using the example below, I have conditions for physician, nurse, and Patient, but I don't think that this is part of the issue well. Conditionalized roles were created for filtering purposes.

  Question: I have the overview topics that include hyperlinks to headings in red in the example below for each role. When a user clicks the hyperlink in this topic of presentation, he brings them to the FIRST occurrence of this topic in the table of contents, not the link that is associated with their role. When a user with the role of the Patient is in the topic view of their role and click the hyperlink 'Research for patients', help opens on this subject, but the "Searching for patients" in the topic role of physician in the table of contents on the left is highlighted.  Not a show-stopper, but it is confusing for users.

  Also, we had originally planned to use the filter feature to filter role help topics. When I filter to view only a specific role (nurse) and do the steps above, by clicking on the Preview 'Search for patients' hyperlink opens but there is no highlighting in the table of contents because this first occurrence is hidden in all the subjects physician.

  Note: This problem does not occur when I generate the content as WebHelp.

  What I want to do: When the nurse click on the hyperlink for 'Research for patients' of their overview topic, researching topic of patients is open and the search for patients is highlighted in the table of contents under the nurse, not the first occurrence (doctor).

  Questions: Is this a bug or is it repairable? And is it possible to fix it without creating the specific role of topics such as finding doctors for Patients, nursing research for Patients and so forth? I tried to delete the table of contents and start again, but the problem persists.

  Here is an example:

  Doctor

  Patient portal page

  Overview (contains links to sections below - view patient demograhic data, looking for patients, to renew orders)

  Display of the demographics of the patients

  Looking for patients

  Renewal of prescriptions

  Nurse

  Patient portal page

  Overview (contains links to sections below)

  Display of the demographics of the patients

  Looking for patients

  Display of orders

  Patient

  Patient portal page

  Overview (contains links to sections below)

  Update your demographic data

  Display of your prescrpitions

  My opinion would be that this is the expected behavior. My theory is that there is no information within the syntax of hyperlinks. A hypertext link is encoded such that when you click on it, you are taken to the landing page, as if sending the message "find the page named and post it by the specified parameters. What is happening is that the hyperlink goes to the first instance of the HTML page in your table of contents (.hhc file). There is no intelligence, he doesn't "know" that you are in the doctor or the nurse section - section he knows only that the page specified in the table of contents is listed in the file and thus, it only takes you there. The syntax of hyperlinks don't "know" where you are in the help system.

  I just also wanted to report the fault of strike in the Patient section, look a your orders of your example, assuming that you have copied and pasted into this thread.

• How to display a complete tree of the table of contents in the body of a page instead of the sidebar?

  How to display a full (project) TOC tree in the body of the pages of the section instead of the default sidebar (left pane)? Is there a simple way to do this in the application? I have not yet discovered a way to do it, but I can't get to the right place. Any suggestions?

  I don't think you can view the table of contents on a page, and even if you could, the sidebar would always be there for indexing and search. The only possibility I can think of is to create a page where you create links arranged to act as a TOC, then maybe iFrame this page in. Each book might be a drop-down list to view links to topics.

  Maintenance would be horrible and she barely meets your requirement to be simple.

  See www.grainge.org for creating tips and RoboHelp

  

  @petergrainge

• WebHelp, view a topic that is not present in the table of contents

  Hello

  I'm working on RH8. I use multiple TOC and created a table of contents with only the first 4 chapters. After having generated the WebHelp by using that FAKE, even if I look for a subject that did not exist in the table of contents, I can see the help.

  Ideally, if the topic is not added to the table of contents, should not be displayed even if someone searches for it.

  Please help me with this.

  Looks like you expect the table of contents to control what is in the construction and it's not the way it works. It is simply the pointer on key issues, which may need to support the topics where you wouldn't wish that the user to start and that might clutter up the table of contents.

  What you see, it's the way it is supposed to work and how a HAT I've seen. The table of contents indicates what you want to highlight, the search finds all that is in the build.

  You can use exclude research in properties, introduced in RH8. In this way the subject is in the build-up but not searchable.

  If you don't want certain topics, use TCC to exclude.

  See www.grainge.org for creating tips and RoboHelp

• Duplicate sections throughout the table of contents after generating the HTML5 multiscreen output

  Use: RoboHelp 10, version 10.0.0.287

  Steps to reproduce the problem:

  1. click on file > create > main layout (Multiscreen_HTML5)

  2 al ' Generate window click on [Save and Generate]

  3. wait

  4. click on [view results]

  5 results show swathes of the table of contents reproduced in other sections.  10 more times to repeat the generation before that the entire table of contents points are correct and I can publish.  This is not preventing me from doing the job, but it's certainly a time killer.

  Background: I inherited a working version.  I did not create it.  I have more knowledge of the HTML language, but I'm not a developer.  I didn't upgrade beyond RH10 option.  I have studied this many times, but have not been able to find a solution.  The only other thing I've seen sometimes are error messages related to the toctree.js file, but I still don't understand those.  Even when I have not, this past yet, but I have included this error just in case it may be related, although I suspect that it is a separate issue.  I don't currently have the line in the js file because this sample is old and I have not seen the question at least a month.

  Other Notes: I've seen a few posts on a similar question in the printed version, but, I do not have a printed version.  I don't know if that makes a difference, and do I know if anyone in the past that put in place or even where to go to watch.

  

  

  Try to move the project to somewhere that the path is not so long and generate a new folder.

  See www.grainge.org for RoboHelp and Authoring information

  

  @petergrainge

• Can someone just list all the reasons that may explain why some elements will not be displayed in a table of contents?

  Extremely frustrating. I've set up a catalogue, all the section headers I want to appear in the table of contents are tagged with the same paragraph style, but he simply refuses to include some of them - after a certain point in the book. I looked at all that I can think of to try to see what is different about these elements - and nothing. I have searched forums, cannot find a response - perhaps because it is a general question. But there are several reasons why for example the Annotator gradient may not appear in artificial intelligence (another thing that drove me crazy)... hoping someone similarly list the main factors that can break a table of contents, and I hope that my answer will be there somewhere.

  Nothing wrong with Win 7 (my OS of choice).

  This seems very unlikely in your case, but check to make sure that you have not the multiple styles with the same name in the groups of style or with capital letter.  You might want to try this, too: remove minor corruption by exporting

• Why are the table of contents will not appear when the project opened on the intranet?

  One of our projects RoboHelp 9 not open when the table of contents is open on the left.  It doesn't have a link that says 'Show', but the favorite opening would have the table of contents already developed.  All other projects pave the way.

  I have "Show Navigation pane link in topics" box on the settings WebHelp Navigation page. I adapted all webhelp settings to another project that opens correctly.

  What else can we do?

  Deanna

  Hmmm, the dialog box, the page that should open the WebHelp is actually named 'startpage.htm '. It would seem that it is the HTML page, you must link to the.