HP deskjet 2540: stop page print quality and 'use printer wireless without router' printing

After installing the hp deskjet printer 2540, all operating systems (vista, windows, mac os, windows 8) correctly printed.

I would like to prevent the printing of print quality page whenever the printer is on and to prevent print also the page "use printer wireless without router" (it would be better not to waste the ink).

Thanks for any help you can provide

Hi there @lesart55.

Welcome to the HP community!

I have seen your post on how your Deskjet 2540 prints a page of print quality every time that the printer is on, and also the page "use printer wireless without router" is printing.

I'll start with the PQ page that prints at the start of the printer, as it is normally a sign of a hardware problem with the printer.

Try to update the firmware on the printer. Here is the link to download and run the update using a USB connection to your Vista system: HP Deskjet 2540 series Firmware update

Try a reset of the power to the printer and make sure the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help greatly.

Press the power button to turn the product on.
With the product, unplug the power cord from the back of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord into the wall outlet.
Reconnect the power cord to the back of the product.
If the product does not light by itself, press the Power button to turn it on.

If the PQ page always print after you are done troubleshooting, try the steps outlined in this guide below. I looked at the steps that I see would take place in the tent for your specific problem and chose the steps following, Please do not take account of the actual title.

An "Incompatible cartridge or"Missing cartridge"Error Message is displayed for HP Deskjet 1510, 2540 Deskjet, HP Deskjet Ink Advantage 1510 and Deskjet Ink Advantage 2540 all-in-One Series Printer"

I hope that the problem has been cleared up for you at this stage. If this isn't the case, please call us directly to discuss your options of the printer!

Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Tags: HP Printers

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