RoboHtml 6 crashes when generating documents printed (& quot; updated files & quot; step)

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  Thank you for visiting the answers from Microsoft Windows 7 Forums.

  I have some steps that may help you.

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  Perform a clean boot and check if the problem persists. Clean boot starts the operating system by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

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  Joel S
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  ID of the process failed: 0x23dc

  Start time of application vulnerabilities: 0x01d0030b1092334e

  The failing application path: D:\Program Files (x 86) \Adobe\Adobe Photoshop CC 2014\Photoshop.exe

  Path of the failing module: C:\Windows\system32\atig6txx.dll

  Report ID: 61680f48-6efe-11e4-aeeb-bc5ff45851ea

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  My as mentioned version is CS5 and I've updated yesterday with nothing doesn't.

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  If necessary info:

  Model name:	MacBook Pro
  Model identifier:	MacBookPro7, 1
  Processor name:	Intel Core 2 Duo
  Processor speed:	2.4 GHz
  Number of processors:	1
  Total number of cores:	2
  L2 Cache Memory:	3 MB
  Memory:	4 GB
  Bus speed:	1.07 GHz
  Boot ROM version:	MBP71.0039.B0B
  Version of the SCM (System):	1.62f6
  Serial number (System):	WQ0422P1ATM
  Material UUID:	92320237-011A-5454-96B7-28704CE335C0

  Motion sensor sudden:

  State:

  Activated

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  RoboHTML.exe

  10.0.1.292

  51493787

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  4df2e0e6

  c0000005

  0005cb9b

  F64

  01cfa2a229b521c5

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  e6b660f9-0e95-11e4-B500-001d0935163c

  #2 event

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  51493787

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  521ea8e7

  c0150010

  0008482b

  F64

  01cfa2a229b521c5

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  • Remove the topic from the table of contents
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  Any ideas would be greatly appreciated!

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  Alan

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  See you soon... Rick

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  Stu was soon

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  ~ Assani