Photoshop CC 2014 crash when you open or create new files when running with Cintiq 13HD.
I have a problem where Photoshop CC 2014 crashes when you try to open or to create a new file while the Photoshop window is displayed on my Cintiq 13HD.
When Photoshop is displayed on my main screen, it does not crash.
I am running Windows 7 (64-bit) and have updated my graphics and wacom drivers in their latest versions and Photoshop is completely up to date. (I'm under the 30 day free trial)
Here is the log of the events of the accident:
The failing application name: Photoshop.exe, version: 15.2.1.257, time stamp: 0x543dbc5e
The failed module name: atig6txx.dll, version: 8.14.1.6398, time stamp: 0 x 54176130
Exception code: 0xc0000005
Offset: 0x00000000000122b7
ID of the process failed: 0x23dc
Start time of application vulnerabilities: 0x01d0030b1092334e
The failing application path: D:\Program Files (x 86) \Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Path of the failing module: C:\Windows\system32\atig6txx.dll
Report ID: 61680f48-6efe-11e4-aeeb-bc5ff45851ea
Next, you need to communicate with AMD/ATI to see why his latest driver is crashing on your system and not on the other user's systems.
Tags: Photoshop
Similar Questions
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Photoshop CC 2014 crashes when you open or save PNG files
I'm having a problem where open or save PNG files causes my copy of Photoshop CC 2014 crashing.
I've updated to the latest version, restarted my computer and don't have any plug-ins installed. I also re-installed the application program cloud creative, although I have not tried a sequence complete uninstall/reinstall.
I'm running an x 64 version of Windows and we tried the 64 and 32 bit versions of Photoshop - or work.
Other file formats do not seem to cause any problem - the problem is specific to the PNG files (Adobe Photoshop does support on any PNG as LibPNG library? Maybe an older version was installed by a different application?)
This question seems to have taken place in the past on the Adobe forums, but there is no clear resolution.
Part of information is missing, but your CC 14.1.2 DO CC race not 2014, and14.1.2 must be updated to 14.2.1. Also, I don't see the date of you video drivers. Looks like my CC 2014 and my 14.2.1
Adobe Photoshop Version: 2014.0.0 20140508.r.58, 2014/05 / 08:23:59:59 x 64
Operating system: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family: 6, model: 13, Stepping: 7 with MMX, entire SSE, SSE, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading FP
Physical processor count: 12
Number of logical processors: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
Free memory: 32498 MB
Memory available to Photoshop: 37132 MB
Memory used by Photoshop: 70%
Multi-frequency 3D printing: disabled.
Tap gestures: disabled.
Windows 2 x UI: disabled.
Tile image size: 1024K
Image cache level: 4
Overview of fonts: huge
TextComposer: Latin
Display: 1
Limits of the display: top = 0, left = 0, low = 1080, right = 1920
Display: 2
Limits of the display: top = 0, =-1360 on the left, low = 768, right = 0
OpenGL drawing: enabled.
OpenGL allows old GPU: not detected.
OpenGL drawing mode: Advanced
OpenGL allows Normal Mode: true.
OpenGL allows Advanced Mode: true.
AIFCoreInitialized = 1
AIFOGLInitialized = 1
OGLContextCreated = 1
glgpu [0]. GLVersion = "3.0".
glgpu [0]. GLMemoryMB = 2048
glgpu [0]. GLName = "Quadro 4000/PCIe/SSE2.
glgpu [0]. GLVendor = "NVIDIA Corporation".
glgpu [0]. GLVendorID = 4318
glgpu [0]. GLDriverVersion = "9.18.13.3311".
glgpu [0]. GLRectTextureSize = 16384
glgpu [0]. GLRenderer = "Quadro 4000/PCIe/SSE2.
glgpu [0]. GLRendererID = 1757
glgpu [0]. HasGLNPOTSupport = 1
glgpu [0]. GLDriver = "nvd3dumx.dll, nvwgf2umx.dll, nvwgf2umx.dll, nvd3dum, nvwgf2um, nvwgf2um"
glgpu [0]. GLDriverDate = "20140429000000.000000 - 000.
glgpu [0]. CanCompileProgramGLSL = 1
glgpu [0]. GLFrameBufferOK = 1
glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = '4.40 NVIDIA via the Cg compiler.
glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [6553-6]
glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [4]
glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]
glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]
glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]
glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [2048]
glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [124]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1
glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 1
clgpu [0]. CLPlatformVersion = "1.1".
clgpu [0]. CLDeviceVersion = 'CUDA 1.1.
clgpu [0]. CLMemoryMB = 2048
clgpu [0]. CLName = "Quadro" 4000
clgpu [0]. CLVendor = "NVIDIA Corporation".
clgpu [0]. CLVendorID = 4318
clgpu [0]. CLDriverVersion = "333.11.
clgpu [0]. CUDASupported = 1
clgpu [0]. CUDAVersion = "6.0.1".
clgpu [0]. CLBandwidth = 7.48731e + 010
clgpu [0]. CLCompute = 185.366
Type of license: subscription
Serial number: 96040035116912554961
The application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Zero Photoshop has async I/O active
Scratch the volumes:
F:\, 465.2 G, 171.9 free G
C:\, 224.2 G, 103.8 free G
Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2014\Required\Plug-Ins\ CC
Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2014\Plug-ins\ CC
Installed components:
A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library
ACE.dll CEA-2014/04/14-23: 42:44 79,554120 79.554120
adbeape.dll Adobe EPA 2013/02/04-09: 52:32 0.1160850 0,1160850
AdbePM.dll PatchMatch 2014/04/23-10: 46:55 79,554276 79.554276
AdobeLinguistic.dll Adobe linguistic Library 8.0.0
AdobeOwl.dll Adobe Owl 2014/03/05-14: 49:37 5.0.33 79.552883
AdobePDFL.dll PDFL 2014/03/04-00: 39:42 79,510482 79.510482
Adobe AdobePIP.dll 7.2.1.3399 product improvement program
AdobeXMP.dll Adobe XMP Core 2014/01/13-19: 44:00 79,155772 79.155772
AdobeXMPFiles.dll Adobe XMP files 2014/01/13-19: 44:00 79,155772 79.155772
AdobeXMPScript.dll Adobe XMP Script 2014/01/13-19: 44:00 79,155772 79.155772
adobe_caps.dll Adobe CAPS 8,0,0,7
AGM.dll AGM 2014/04/14-23: 42:44 79,554120 79.554120
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
Amtlib.dll AMTLib (64 Bit) 8.0.0.45 BuildVersion: 8.0; Brand: Friday, March 28, 2014 20:28:30) 1.000000
ARE.dll ARE 2014/04/14-23: 42:44 79,554120 79.554120
Axe8sharedexpat.dll AXE8SharedExpat 2013/12/20-21: 40:29 79,551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21: 40:29 79,551013 79.551013
Bib.dll BIB 2014/04/14-23: 42:44 79,554120 79.554120
BIBUtils.dll BIBUtils 2014/04/14-23: 42:44 79,554120 79.554120
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
CG.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
Adobe CIT.dll CIT 2.2.6.32411 2.2.6.32411
Adobe CITThreading.dll CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/04/14-23: 42:44 79,554120 79.554120
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
Dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23: 58:55 79,551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2014-03-12-08: 53:44 79,252744 79.252744
libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)
libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS-2014/03/25-23: 41:34 79,553444 79.553444
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.0
Plugin.dll Adobe Photoshop CC 2014 15.0
PlugPlugExternalObject.dll Adobe CEP PlugPlugExternalObject Dll Standard (64 bit) 5.0.0
PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (64 bit) 5.0.0.74
PSArt.dll Adobe Photoshop CC 2014 15.0
PSViews.dll Adobe Photoshop CC 2014 15.0
SCCore.dll ScCore 2014/01/21-23: 58:55 79,551519 79.551519
ScriptUIFlex.dll ScriptUIFlex-2014/01/20-22: 42:05 79,550992 79.550992
svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
TBB.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll kernel 9.3.0.113
Geom TFKGEOM.dll kernel 9.3.0.113
Adobe TFUGEOM.dll, UGeom © 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 7.0.1.102
VulcanControl.dll Vulcan Control Library 5.0.0.82 Application
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Friday, March 7, 2014 15:33:10 build 0.20204 0,20204
U3D writer 9.3.0.113 wu3d.dll
Required plugins:
3D Studio 15.0 (2014.0.0 x 001)
Accented edges 15.0
Adaptive wide-angle 15.0
Angular Strokes 15.0
Average of 15.0 (2014.0.0 x 001)
Bas-relief 15.0
BMP 15.0
Camera Raw 8.5
Camera Raw Filter 8.5
Chalk & Charcoal 15.0
Charcoal 15.0
Chrome 15.0
Cineon 15.0 (2014.0.0 x 001)
Clouds 15.0 (2014.0.0 x 001)
COLLADA 15.0 (2014.0.0 x 001)
Halftone color 15.0
15.0 color pencil
CompuServe GIF 15.0
Pencil tale 15.0
Craquelure 15.0
Crop and straighten Photos 15.0 (2014.0.0 x 001)
Crop and straighten Photos filter 15.0
Hatch: 15.0
Crystallize 15.0
Cutting 15.0
Features dark 15.0
Deinterlacing 15.0
DICOM 15.0
Difference clouds 15.0 (2014.0.0 x 001)
Glow 15.0
Move 15.0
Dry brush 15.0
Eazel acquire 15.0 (2014.0.0 x 001)
Embed watermark 4.0
Entropy 15.0 (2014.0.0 x 001)
Search color NO export VERSION
Extrude 15.0
FastCore 15.0 routines (2014.0.0 x 001)
Fiber 15.0
Film Grain 15.0
Gallery of filters 15.0
3D Flash 15.0 (2014.0.0 x 001)
Fresco 15.0
Glass 15.0
Scarlet contours 15.0
Google Earth 4 15.0 (2014.0.0 x 001)
Grain 15.0
Graphic Pen 15.0
Halftone Pattern 15.0
HDRMergeUI 15.0
IFF Format 15.0
Outlines in ink 15.0
JPEG 2000 15.0
Flattening coefficient 15.0 (2014.0.0 x 001)
Blur of the lens 15.0
Correction of the lens 15.0
Lens Flare 15.0
Liquefy 15.0
Operation of Matlab 15.0 (2014.0.0 x 001)
15.0 maximum (2014.0.0 x 001)
15.0 average (2014.0.0 x 001)
Measure Core 15.0 (2014.0.0 x 001)
15.0 median (2014.0.0 x 001)
Mezzotint 15.0
Minimum 15.0 (2014.0.0 x 001)
MMXCore Routines 15.0 (2014.0.0 x 001)
Mosaic tiles 15.0
Multiprocessor support 15.0 (2014.0.0 x 001)
Neon 15.0
Paper notes 15.0
Color NTSC 15.0 (2014.0.0 x 001)
Ocean Ripple 15.0
OpenEXR 15.0
Paint Daubs 15.0
15.0 palette knife
Patchwork 15.0
Paths to Illustrator 15.0
PCX 15.0 (2014.0.0 x 001)
Photocopy 15.0
Engine 3D Photoshop 15.0 (2014.0.0 x 001)
Photoshop Touch 14.0
Photo filter package 15.0 (2014.0.0 x 001)
Pinch 15.0
Pixar 15.0 (2014.0.0 x 001)
Plaster 15.0
Plastic wrap 15.0
PNG 15.0
Pointillism 15.0
Polar coordinates 15.0
Portable bitmap 15.0 (2014.0.0 x 001)
Poster edges 15.0
Radial blur 15.0
Radiance 15.0 (2014.0.0 x 001)
Range 15.0 (2014.0.0 x 001)
Read watermark 4.0
Color research grid NO VERSION rendering
Crosslinking 15.0
Ripple 15.0
Rough Pastels 15.0
Save for the Web 15.0
ScriptingSupport 15.0
Shake Reduction 15.0
Shear 15.0
Asymmetry 15.0 (2014.0.0 x 001)
Smart Blur 15.0
Smudge Stick 15.0
Solarize 15.0 (2014.0.0 x 001)
Splash 15.0
Spherize 15.0
Sponge 15.0
15.0 sprayed strokes
Stained glass 15.0
Stamp 15.0
Gap 15.0 (2014.0.0 x 001)
STL 15.0 (2014.0.0 x 001)
Sumi-e 15.0
Summons 15.0 (2014.0.0 x 001)
Targa 15.0
Texture veneer 15.0
Tiles 15.0
Torn edges 15.0
Watch twirl 15.0
Draft of 15.0
Vanishing point 15.0
Variance 15.0 (2014.0.0 x 001)
Water paper 15.0
Watercolor of 15.0
Wave 15.0
Wavefront | OBJ 15.0 (2014.0.0 x 001)
WIA support 15.0 (2014.0.0 x 001)
Wind 15.0
Wireless Bitmap 15.0 (2014.0.0 x 001)
Zig - zag 15.0
Plug-ins option and third parties:
CUR (cursor Windows) NO VERSION
GREYCstoration NO VERSION
ICO (Windows icon) NO VERSION
Noise 7.0.0.0
ScriptListener 13.0
StarFilter Pro 3 3.0.3.0
SuperPNG 2.0
Plug-ins that could not load: NONE
Flash:
Adobe Kuler
Install TWAIN devices: NONE
========================================================================================== ==========================
Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02 / 07:23:00:00) x 64
Operating system: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family: 6, model: 13, Stepping: 7 with MMX, entire SSE, SSE, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading FP
Physical processor count: 12
Number of logical processors: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
Free memory: 34153 MB
Memory available to Photoshop: 37150 MB
Memory used by Photoshop: 90%
Tile image size: 1028K
Image cache level: 4
Overview of fonts: Extra Large
TextComposer: Latin
Display: 1
Limits of the display: top = 0, left = 0, low = 1080, right = 1920
Display: 2
Limits of the display: top = 0, =-1360 on the left, low = 768, right = 0
OpenGL drawing: enabled.
OpenGL allows old GPU: not detected.
OpenGL drawing mode: Advanced
OpenGL allows Normal Mode: true.
OpenGL allows Advanced Mode: true.
AIFCoreInitialized = 1
AIFOGLInitialized = 1
OGLContextCreated = 1
NumGPUs = 1
GPU [0]. OGLVersion = "3.0".
GPU [0]. MemoryMB = 2048
GPU [0]. RectTextureSize = 16384
GPU [0]. Renderer = "Quadro 4000/PCIe/SSE2.
GPU [0]. RendererID = 1757
GPU [0]. Name of the vendor = "NVIDIA Corporation"
GPU [0]. VendorID = 4318
GPU [0]. HasNPOTSupport = 1
GPU [0]. DriverVersion = "9.18.13.3311."
GPU [0]. Driver = "nvd3dumx.dll, nvwgf2umx.dll, nvwgf2umx.dll, nvd3dum, nvwgf2um, nvwgf2um"
GPU [0]. DriverDate = "20140429000000.000000 - 000.
GPU [0]. CompileProgramGLSL = 1
GPU [0]. TestFrameBuffer = 1
GPU [0]. OCLPresent = 1
GPU [0]. OCLVersion = "1.1".
GPU [0]. CUDASupported = 1
GPU [0]. CUDAVersion = "6.0.1".
GPU [0]. OCLBandwidth = 7.47664e + 010
GPU [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = '4.40 NVIDIA via the Cg compiler.
GPU [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [65536]
GPU [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [4]
GPU [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]
GPU [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]
GPU [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]
GPU [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]
GPU [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]
GPU [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [2048]
GPU [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [124]
GPU [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]
.extension GPU [0] [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1
.extension GPU [0] [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 1
Type of license: subscription
Serial number: 96040035116912554961
The application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64-bit).
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Zero Photoshop has async I/O active
Scratch the volumes:
E:\, 3.64 T, T 3.22 free
F:\, 465.2 G, 171.9 free G
C:\, 224.2 G, 104.4 free G
Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit) \Required\Plug-Ins\
Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit) \Plug-ins\
Installed components:
ACE.dll ACE 2013/29/10-11: 47:16 79,548223 79.548223
adbeape.dll Adobe EPA 2013/02/04-09: 52:32 0.1160850 0,1160850
AdobeLinguistic.dll Adobe linguistic Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/10/25-12: 15: 59 5.0.24 79.547804
AdobePDFL.dll PDFL 2013/29/10-11: 47:16 79,508720 79.508720
Adobe AdobePIP.dll 7.0.0.1786 product improvement program
AdobeXMP.dll Adobe XMP Core 2013 10/29-11: 47:16 79,154911 79.154911
AdobeXMPFiles.dll Adobe XMP files 2013 10/29-11: 47:16 79,154911 79.154911
AdobeXMPScript.dll Adobe XMP Script 2013 10/29-11: 47:16 79,154911 79.154911
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/29/10-11: 47:16 79,548223 79.548223
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
Amtlib.dll AMTLib (64 Bit) 7.0.0.249 BuildVersion: 7,0; Brand: Thursday, November 14, 2013 15:55:50) 1.000000
ARE.dll ARE 2013/29/10-11: 47:16 79,548223 79.548223
Axe8sharedexpat.dll AXE8SharedExpat 2011/12/16-15: 10: 49 66,26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15: 10: 49 66,26830 66.26830
Bib.dll BIB 2013/29/10-11: 47:16 79,548223 79.548223
BIBUtils.dll BIBUtils 2013/29/10-11: 47:16 79,548223 79.548223
boost_date_time.dll product DVA 7.0.0
boost_signals.dll product DVA 7.0.0
boost_system.dll product DVA 7.0.0
boost_threads.dll product DVA 7.0.0
CG.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
Adobe CIT.dll CIT 2.1.6.30929 2.1.6.30929
Adobe CITThreading.dll CITThreading 2.1.6.30929 2.1.6.30929
CoolType.dll CoolType 2013/29/10-11: 47:16 79,548223 79.548223
dvaaudiodevice.dll product DVA 7.0.0
dvacore.dll product DVA 7.0.0
dvamarshal.dll product DVA 7.0.0
dvamediatypes.dll product DVA 7.0.0
dvaplayer.dll product DVA 7.0.0
dvatransport.dll product DVA 7.0.0
dvaunittesting.dll product DVA 7.0.0
Dynamiclink.dll product DVA 7.0.0
ExtendScript.dll ExtendScript 2013/10/30-13: 12: 12 79,546835 79.546835
FileInfo.dll Adobe XMP FileInfo 2013 10/25-03: 51:33 79,154511 79.154511
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16: 30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16: 30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2013/29/10-11: 47:16 79,248139 79.248139
libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)
libiomp5md.dll Intel(r) OMP Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
LogSession.dll LogSession 2.1.2.1785
mediacoreif.dll product DVA 7.0.0
MPS.dll MPS-2013/29/10-11: 47:16 79,535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
MSVCP100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
MSVCP90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
MSVCR80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
Msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 2013/29/10-11: 47:16 79,542390 79.542390
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Adobe Photoshop CC CC plugin.dll
PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (64 bit) 4.2.0.36
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/10/30-13: 12: 12 79,546835 79.546835
ScriptUIFlex.dll ScriptUIFlex 2013/10/30-13: 12: 12 79,546835 79.546835
svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
TBB.dll Intel Threading Building Blocks for Windows 4 1, 2012, 1003
tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Monday, February 25, 2013 16:09:10 build 0.19078 0,19078
Required plugins:
3D Studio 14.2.1 (14.2.1 x 001)
Accented edges 14.2.1
Adaptive wide-angle 14.2.1
Angular Strokes 14.2.1
Average 14.2.1 (14.2.1 x 001)
Bas-relief 14.2.1
BMP 14.2.1
Camera Raw 8.5
Camera Raw Filter 8.5
Chalk & Charcoal 14.2.1
14.2.1 charcoal
Chrome 14.2.1
Cineon 14.2.1 (14.2.1 x 001)
Clouds 14.2.1 (14.2.1 x 001)
COLLADA 14.2.1 (14.2.1 x 001)
Halftone color 14.2.1
Color pencil 14.2.1
CompuServe GIF 14.2.1
Pencil tale 14.2.1
Craquelure 14.2.1
Crop and straighten Photos 14.2.1 (14.2.1 x 001)
Crop and straighten Photos 14.2.1 filter
Hatch 14.2.1
Crystallize 14.2.1
Cutting 14.2.1
Dark strokes 14.2.1
Deinterlacing 14.2.1
DICOM 14.2.1
Difference clouds 14.2.1 (14.2.1 x 001)
14.2.1 glow
Move 14.2.1
Dry brush 14.2.1
Eazel acquire 14.2.1 (14.2.1 x 001)
Embed watermark 4.0
Entropy 14.2.1 (14.2.1 x 001)
Extrude 14.2.1
FastCore 14.2.1 routines (14.2.1 x 001)
Fiber 14.2.1
Film Grain 14.2.1
14.2.1 Filter Gallery
3D Flash 14.2.1 (14.2.1 x 001)
Fresco 14.2.1
Glass 14.2.1
Scarlet contours 14.2.1
Google Earth 4 14.2.1 (14.2.1 x 001)
Grain 14.2.1
Graphic pen 14.2.1
Halftone Pattern 14.2.1
HDRMergeUI 14.2.1
IFF Format 14.2.1
Outlines in ink 14.2.1
JPEG 2000 14.2.1
Flattening coefficient 14.2.1 (14.2.1 x 001)
Blur of the lens 14.2.1
Correction of the 14.2.1 goal
Lens Flare 14.2.1
Liquefy 14.2.1
Operation of Matlab 14.2.1 (14.2.1 x 001)
maximum 14.2.1 (14.2.1 x 001)
14.2.1 average (14.2.1 x 001)
Measure Core 14.2.1 (14.2.1 x 001)
Median 14.2.1 (14.2.1 x 001)
Mezzotint 14.2.1
Minimum 14.2.1 (14.2.1 x 001)
MMXCore Routines 14.2.1 (14.2.1 x 001)
Mosaic tiles 14.2.1
Multiprocessor support 14.2.1 (14.2.1 x 001)
Neon 14.2.1
Paper notes 14.2.1
Color NTSC 14.2.1 (14.2.1 x 001)
Ocean Ripple 14.2.1
14.2.1 oil painting
OpenEXR 14.2.1
Paint Daubs 14.2.1
14.2.1 palette knife
Patchwork 14.2.1
Paths to Illustrator 14.2.1
PCX 14.2.1 (14.2.1 x 001)
Photocopy 14.2.1
14.2.1 Photoshop 3D engine (14.2.1 x 001)
Photoshop Touch 14.0
Photo filter package 14.2.1 (14.2.1 x 001)
Pinch 14.2.1
Pixar 14.2.1 (14.2.1 x 001)
Plaster 14.2.1
Plastic wrap 14.2.1
PNG 14.2.1
Pointillism 14.2.1
Polar coordinates 14.2.1
Portable bitmap 14.2.1 (14.2.1 x 001)
Poster edges 14.2.1
Radial blur 14.2.1
Radiance 14.2.1 (14.2.1 x 001)
14.2.1 range (14.2.1 x 001)
Read watermark 4.0
Crosslinking 14.2.1
14.2.1 the ripple
Rough Pastels 14.2.1
Save for Web 14.2.1
ScriptingSupport 14.2.1
Shake Reduction 14.2.1
14.2.1 shear
14.2.1 asymmetry (14.2.1 x 001)
Smart Blur 14.2.1
Smudge Stick 14.2.1
Solarize 14.2.1 (14.2.1 x 001)
Splash 14.2.1
Spherize 14.2.1
Sponge 14.2.1
Sprayed strokes 14.2.1
Stained glass 14.2.1
Stamp 14.2.1
SD 14.2.1 (14.2.1 x 001)
STL 14.2.1 (14.2.1 x 001)
14.2.1 Sumi-e
14.2.1 summons (14.2.1 x 001)
Targa 14.2.1
Texture veneer 14.2.1
14.2.1 tiles
Torn edges 14.2.1
14.2.1 twirl watch
Draft 14.2.1
Vanishing Point 14.2.1
14.2.1 variance (14.2.1 x 001)
14.2.1 variations (14.2.1 x 001)
Water paper 14.2.1
Watercolor 14.2.1
Wave 14.2.1
Wavefront | OBJ 14.2.1 (14.2.1 x 001)
WIA support 14.2.1 (14.2.1 x 001)
Wind 14.2.1
Wireless Bitmap 14.2.1 (14.2.1 x 001)
Zig - zag 14.2.1
Plug-ins option and third parties:
CUR (cursor Windows) NO VERSION
GREYCstoration NO VERSION
ICO (Windows icon) NO VERSION
Noise 7.0.0.0
ScriptListener 13.0
StarFilter Pro 3 3.0.3.0
SuperPNG 2.0
Plug-ins that could not load: NONE
Flash:
Mini Bridge
Adobe Exchange
Kuler
Install TWAIN devices: NONE
-
Flash Pro CC 2014 Crashes When Publishing with Air
While trying to publish my application with Flash Pro CC 2014, the program crashes. I use the current beta version of AIR 15 (previous version had the same results) on a Mac (OSX Yosemite 10.10 beta 5, not the public beta). When I publish just a SWF there no problem. If I publish it on Android, iOS, or Desktop, then Flash crashes. When comes the scene of accident Adobe I submit reports to Adobe. In the end, I get a message telling me that Adobe has found a solution to the recent crash and 'click here' for more details. When I do it just go to the Adobe homepage without help. Y at - it solution or workaround? I used one of my other machines that has the Mavericks on it for publication at this time. I would like to work on a machine and does not transfer does not back-and-forth. Any help will be great!
Hello
This problem has been fixed internally and will be available in the next update of Flashpromanager.new CC 2014.
Rgds,
Mukesh
-
Premiere Pro CC 2014 (8.0.1.21) crashes when you open or create a project
I just downloaded the trial for first Pro CC (2014), and the program crashes whenever I open or create a new project. Can I slowed down on the 'start-up' screen, but as soon as I open a project the program closes without warning. I have re-installed all Adobe products, I have re-installed the Microsoft Visual C++ Redistributable 2012 and 2013 to get new MSVCR110.dll files (which seems to be the file causing the accident), but nothing is helping. I also looked in each thread that I found on this forum and a lot of people seem to have the same problem, but nobody had got no answer for how to resolve the problem.
Anyone has an idea on what to do? According to other formatting of hard drives do not seem to solve the problem either.
Here is the crash log:
Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe first Pro.exe
Application version: 8.0.1.21
Application timestamp: 53c7b17f
Fault Module name: MSVCR110.dll
Fault Module Version: 11.0.51106.1
Timestamp of Module error: 5098826e
Exception code: 40000015
Exception offset: 00000000000740da
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1053
Additional information 1: dac8
More information 2: dac844fabf0ae09d193ac750f70263ad
3 more information: 6e8b
Additional information 4: 6e8b89b059d1639bd5ba176e9f652c56
I am under a:
Intel i7 - 3770K, don't not overclocked
ATI Radeon 7850, don't not overclocked
16 GB of RAM
64-bit Windows 7 Professional with Service Pack 1
After searching for hours for an answer to why I could not the first to work, I found it FINALLY. The solution was really easy and probably due something with earlier versions, I had on my computer.
I just deleted (well, renamed them so the program could not find them and developments) two records and it was these two:
C:\Program Files (x 86) \Common Files\Adobe\SLCache
C:\ProgramData\Adobe\SLStore (it is hidden by default in Windows, you need to enable the display of hidden folders to see)
Just rename their SLCache_OLD or something and then restart your computer and you're ready to go!
-
I can't open the Lightroom (5.7.1) files in Photoshop CC 2014. When I right click on and select Edit in Photoshop CC 2014, nothing happens. I uninstalled CC 2014 and Lightroom but no change.
All,
Thanks for your help. The only thing that worked was uninstall LR and CC 2014 AND preferences Remove. After you have reinstalled the programs worked well, but I still couldn't edit CC from Lightroom in 2014. After restarting the MAC, many times the function returned. I don't know why, but it works now.
Thanks again.
Ron
-
Help - Photoshop Elements 8 crashes when you try to start multimedia
Photoshop Elements 8 crashes when you try to start the Organizer. It is funny, from the editor of Photoshop is not a problem and works fine.
I uninstalled the software and then installed again, but had no effect.
What can I do?
Nick
Hold down the shift Organizer launch wjilst, and then click to create a new catalog, for example My Catalog2
If the empty catalog open try to import multiple JPEG files and this will help to determine whether the original catalogue is defective.
-
Photoshop elements 13 crashes when I try to open iPhoto for editing on mac
Photoshop elements 13 crashes when I try to open iPhoto for editing on mac. I tried to restart and uninstall and reinstall
It's just how it is with pictures:
-
I try to use the test creative cloud on a PC windows 8.1 software - I downloaded and removed Photoshop CC 2014 twice - whenever I open the file it says there is a problem and it stops and closes. I can open indesign and maybe other apps but photoshop doesn't. Any ideas?
What is the detailed crash report saying (check the system event viewer)?
And you have updated your website of the manufacturer of the GPU video card driver?
-
Photoshop CS3 freezes when opening/creating new files
My system: Mac OSX 10.5.8, 2.1 GHZ Intel Core 2 Duo, 1 GB 667 MHz DDR2 SDRAM
Whenever I try to open the files or create new files, the program crashes / freezes. I have Google'd and found similar problems, yet I have not yet capitalized on the realization of a complete restoration. I recently installed a new driver of LEXMARK printer and I found that this could be my problem. I started to remove printers drivers and preferences of adobe to solve half of my problem. CS3 is now blocking half the time when you create a new document and crashes everytime I try to open a document. Sometimes when I'm really able to start a new document, I can open documents, which is rather strange. I must be missing something to delete of what is the driver installed, or there must be something else I'm missing.
I uninstalled and reinstalled, but that did nothing. I created a new user account and tried to work the program in there, but it still crashes. Illustrator and InDesign work very well. I need immediate help to continue the work for the clients, please help as soon as possible. Thank you.
Since us don't know not what the Lexmark driver leads to freezing, we do not know if reinstalling it reintroduced the problem or not.
You should probably talk to Lexmark on the printer driver and the problems it poses.
-
Photoshop cc 2014 crashes whenever I try to print on my PC
Whenever I try to print Photoshop cc 2014 crashes. I've updated my video driver but no change.
Hi Colin,
Please try pressing the space key by hitting the print option. This trick will reset the printer driver in Photoshop.
If still it crashes, update your printer drivers.
Please let us know if this helps
Concerning
Sarika
-
InDesign CC 2014 crashes when printing
Print is fine but crashes every time on several files
As we continue to work with EFI to permanently solve this problem, we have made available through the following workaround:
-
Adobe Photoshop CC 2014 - unable to complete your request because the file is locked...
I support a user of Photoshop CC 2014, which attempts to open multiple .jpg on his local computer files, but gets an error message: could not complete your request because the file is locked, you don't have the necessary access permissions or another program is using the file. Use the 'Properties' command in Windows Explorer to open the file. However, not all the files are affected, and many display a thumbnail of the image and allow the user to open the file. I checked the properties of the file and everything seems normal, and the user is a local administrator on the computer. Any ideas or suggestions would be greatly appreciated.
Kind regards
[personal information deleted by the forum Moderator]
Hi martyw,
If the problem is only with few files, whether they are corrupted or locked (only permission to read)
Please try to open the file in any other image editing program and save it as a Jpeg again.
Then try to open the file duplicate in Photoshop.
Kind regards
Assani
-
Photoshop cs6 shifts when creating new file
When creating a file the program is lagging about 4 to 7 seconds, when I save the file and re - open, there is no lag, at the opening of the older files is no this lag as well. When looking at the CPU usage, it seems to choke when creating new files. Does anyone have the same problem? I've updated photoshop and all my drivers. My system below features:
Windows 10
I7 - 4790 k
GTZ 780
16 GB of ram
OK, figured out, this is the plugin extensis font management, I update that I have to leave for now, but now the system is back and catchy as usual, thanks to all.
-
Cannot open or create the file... Permission denied
I am a new user of LC Designer ES. After creating and saving a form, I made changes and now cannot save. Error message in the log report palette tab says "PDF generated successfully. Cannot open or create the file [file name] permission denied. "No idea why this would happen and how to fix it?
Thanks for any help.
If the file is already opened in another application (such as Acrobat or Reader) then you wodul not being able to save as these apps put a lock on the form.
Paul
-
Photoshop CC 2015 crashing when I open a single jpg file and close it
After that I installed Photoshop CC 2015, it crashes whenever I close an open jpg file.
Even when I close it without change or save it.
I uninstalled PS CC 2015 and saved and reinstalled.
This did not help.
My operating system is Windows 7 with all updates installed.
Sombody has a solution for this?
Hi Julie,.
Please refer to my document below.
Photoshop CC 2015 crashing all closing on Windows. (Module failing Photoshop.exe)
Thank you
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