SA520W does not get an IP on the WAN option

We use a SA520W as our main router and have a fiber attached to the interface default WAN connection. We would like to improve our availability using a secondary internet connection on the WAN interface option.

We bought a router dovado tiny 4g for this another connection. It acts as a dhcp server, but the Cisco router does not get an IP address from the dovado router. The router works as expected when it is connected to a normal computer. But somehow the cisco router does not get an IP address.

I also tried to put a static IP address for the Cisco router, but that did not help either. The dovado router is setup deliver ip in the range of 192.168.0.2 - 254

Link is established, but State wide AREA network is down. Any ideas?

Christian,

Make sure that the port option is set to WAN and WAN mode = MODE of LOAD BALANCE. If not pull an ip address or to negotiate a connection.

Jasbryan

Tags: Cisco Support

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