Said connections wireless network connection are available, but the networks to connect to are no longer visible in the connection

I got a new laptop from work and have connected a couple of times on our network.  Now, he does not connect through the wireless network connection.  He said that the connections are available, but there is no connection available more in the list.  If you have to manage wireless networks, it is in the list... but you can not log in via this page.  Any help would be grateful.

Thank you!

Hello

1. what operating system you are using?

2. how many computers is connected to the network?

3 - is a domain network?

4. What is the exact error code or error message you received?

5 have have there been recent changes made on the computer before the show?

Follow the steps mentioned below and check if that helps.

Method 1: Troubleshooting run Network.

 

http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

 

Method 2: Wi - Fi and in Windows network connection issues.

http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

If you cannot connect to a network, it could be a problem with your network adapter. You can try to use the network adapter troubleshooting utility to automatically find and fix some common problems.

How can I troubleshoot network card?

http://Windows.Microsoft.com/en-us/Windows7/how-do-I-fix-network-adapter-problems

Method 3: Disable the security software and check.

 

You can also temporarily disable the security software and check if the problem persists. Be sure to enable this security software on the computer after checking.

http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

If disabling the security software solves the problem, then contact the manufacturer of the specific security software to fix the problem.

Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

 

For more information, please see the following links:

http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-a-network

http://Windows.Microsoft.com/en-us/Windows7/set-up-a-wireless-router

http://Windows.Microsoft.com/en-us/Windows7/add-a-device-or-computer-to-a-network

http://Windows.Microsoft.com/en-us/Windows7/wireless-networking-frequently-asked-questions

I hope that helps!

Tags: Windows

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