Salesforce Cloud App Association campaign?

Hello

I use Salesforce campaign Association Cloud App for my son join campaigns in Salesforce. I think that I am not able to configure correctly.

What I do is that I created a campaign sending the email records, and who opened this e-mail will be associated with this campaign.

This is my campaign, I do not understand how the lead will be created through this app.because if the lead was not created how lead will get associated with the campaign.

Capture.jpg

After the execution of this campaign, I got this error message.

Campaign Association.JPG

Anyone has idea how to associate the lead in the campaign. Please correct me if I make mistakes...

Thank you

Dardare

Hi nabila,.

This app only works if the lead/contact already exists in SFDC. If it does not exist in SFDC, it will fail. I think you have to send representatives to a CRM first integration program to be created in SFDC and then send it to the SFDC app association campaign to associate it with the correct campaign.

I hope this helps.

Eva

Tags: Marketers

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