Creative cloud app not working not
Hello! I have problems with the creative application of cloud. All of a sudden (after 4 or 5 months), the app does not work. It is said that it appears to be damaged. After restart of course and you try to start the application directly, I tried to download the installer and install again. But windows tells me that Setup is "not designed for if run on windows o contains an error. Anyone else have this problem? Should I go ahead and use this setup anyway?
I can't uninstall creative cloud via Control Panel because it can't find it. All my other apps (photoshop etc) work very well.
I'm on windows 10, 64-bit, intel core i7-6700, 3.4 GHz with 32 GB of ram.
Hi Dorte,.
Please, try the following steps:
- Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Reboot the computer.
- Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
Kind regards
Sheena
Tags: Adobe
Similar Questions
-
Creative cloud apps not downloading, he said: download error.
Hi, I'm able to download creative cloud but not able to download applications.
I tried all the Solutions below, it does not solve the issue.
Solutions
- Question: The dose of creative desktop application Cloud not open or shows a spinning wheel of progress.
- Solution 1: upgrade to the current version of the creative cloud desktop application
- Solution 2: Uninstall all CS5 applications and 11 elements
- Solution 3: Restart your computer and restart the desktop creative cloud application
- Solution 4: Delete the opm.db file, restart your computer and restart the desktop creative cloud application
- Solution 5: Remove the contents of the OOBE folder and restart the desktop creative cloud application
- Solution 6: Remove the OOBE and AAMUpdater folders.
I need help... what else can I do?
Thank you
I don't know if what follows includes what you listed.
Download error in the applications tab of Creative Cloud Desktop Application
https://helpx.Adobe.com/creative-cloud/kb/download-error-apps-tab.html
-
Creative cloud app not launching on Mac 10.11.3
My creative cloud application stopped, I tried to fix it with no results.
Any suggestions?
Hi Richards52589659,
Please see the links below:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
If the links above do not help, please follow the steps below:
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
- Turn off the firewall of the security program installed on the computer Internet.
- After this sign off cloud creative app connect and disconnect activate Cloud Creative applications
- Go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)
1 force quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:
- Creative cloud
- Basic timing & sync to basic support
- CC library & process CCX
- Adobe Common Desktop
- Adobe update daemon
- After that, everything that said adobe on it do a force quit for her
2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)
3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager )
4. then run the cleanup tool to remove the clouds creative and Adobe Application Manager (if it remains in the machine)
5 right-click on the icon in the Finder, then select 'Go-To' of the folder.
6. you will get a text box, type in the following command and then press 'return '. ("Not to be missed ~ symbol")
~/Library (It will open the folder of the user's library.)
7. browse to the Application Support > Adobe > trash folder OOBE and AAM Updater folder so
8. new > right click on the Finder icon and select 'Go-' the folder option > you will get a text box, type in the following command and then press the 'return '.
/ library (It will open the library system folder.)
9. browse to the Application Support > Adobe > OOBE trash, Manager of Adobe applications and Adobe common Office .
10. after that, rename the SL-STORE like SL-STORE_OLD
Adobe 11 - run cleaning tool > if present select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. " Use of the Adobe Creative Cloud cleaning tool to solve installation problems
12 - Click on the link to download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
Let us know if that helps.
-
Newly installed creative cloud app not opening
Newly installed app creative cloud opens not on Macbook Pro. The app logo appears briefly in the upper right corner next to the battery indicator, then disappears. Nothing else happens.
I'm new to the creative cloud and any help would be greatly appreciated.
Thank you!
See:
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
-
I purcased adobe illustrator cc5 on February 8 this year and the striker paid for a year. The program worked fine until last week. I tried to reinstall the program, but that did not work. When I start the program it keeps giving the same pop-up "validation of software license" How can I solve this problem.
uninstall all cc
clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems
Rename the following folders (which will affect your adobe software licenses):
C:\ProgramData\Adobe\SLstore
C:\Program Files (x 86) \Common Files\Adobe\Adobe PCD
C:\Program Files (x 86) \Common Files\Adobe\caps
Restart your computer
Reinstall the cc app, download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
the application allows to install your programs of cc.
-
Creative cloud app not install CC Apps or update CS6 Apps
I have the CS6 Master Collection installed on my Mac. I've just updated to the new OS X Mavericks 10.9, hoping that would solve the problem, but the creative application cloud still does NOT work.
The app tells me I've updated and gives me the option of adding the CC for the Creative Suite apps, but gets maybe 42% and then gives a general error.
The pop-up error window says:
Failed installation.
Errors encountered during installation (7).
And when you click more information, all you get is the following:
Exit code: 7
Please see specific errors below for troubleshooting. For example, the ERROR:
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 0 error (s)
-------------------------------------------------------------------------------------
which tells me nothing.
I am not able to do something with creative cloud, except to update the app creative Cloud itself every day. The application of Office CC (which extends from my top menu bar) is up-to-date, but still does not work.
How can I get the app to work and update my CS6 applications and install the CC collection?
Thank you!
I was getting this error when I tried to update my CC apps. I would get the error that the update failed and in my logfile displays error DF024 with the message that it was impossible to move a file in the installation path and that I should change the permissions on the parent folder or try to install under an administrator account (and my connection of the user is an administrator).
Many of the suggestions I've seen online recommended to uninstall and then reinstall the software. I literally installed software today. I did not move the location of the installed files, and the app needed permission to access the folder when it installed the software (and created the folder), so none of these suggestions makes sense to me.
On a hunch, I decided to launch Adobe Creative cloud as an administrator. (Right click on the application in the start menu and select run as administrator, or, in Windows 10, select others > run as administrator.) Immediately, this solves my problem. I was able to install all my updates without any problem.
I have not seen this suggestion anywhere, but it is true that I have scanned many of the suggestions, so I may have missed. Anyway, I wanted to post this in case it helps someone else.
-
Creative cloud app not launching
all I get is a white window
Hello
If this didn't help, please re-download the cloud creative app.
Try the following steps to remove the computer files before cloud creatives to the re-download.
Remove the OOBE and AAMUpdater folders.
Mac OS:
- Exit creative Cloud Desktop
- Access \User\
\Library\Application Support\Adobe *
And/Library/Application Support / Adobe *.
To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.
- Find and delete the files AAMUpdater and OOBE
- Download creative-cloud
https://helpx.Adobe.com/creative-cloud/help/install-apps.html
Windows:
- Exit creative Cloud Desktop
- Go to \Users\\AppData\Local\Adobe\
And C:\Program Files (x 86) \Common Files\Adobe
C:\ProgramData\Adobe
- To view the AppData folder and program hidden data, see files, folders, file name extensions. Windows XP, Vista, Windows 7.
- Find and delete the files AAMUpdate and OOBE
- 5 re - download creative-cloud
https://helpx.Adobe.com/creative-cloud/help/install-apps.html
Kind regards
Sandrine
-
Creative Cloud apps will work if I travel and work in Asia?
Hello
If I buy a CC and make then, they still work?
I continue to be harassed to go CC and I have LR5.7, if want LR6 for RAW of OM - D E - M5 files and "demist" looks interesting.
I have been offered work in China and want to ensure that they will still work when I'm here. I'll probably be in Asia by year.
I can use a VPN if necessary.
I will not buy if they do not work somehow if I am online I travel Asia.
David.
Hi David,
The country store & the Adobe ID, payment details must be same. You can travel anywhere.
You can purchase a creative cloud in your country and activate in Asia.
It could be useful!
Rayyan
-
Adobe creative cloud will not be completely updated
I have cloud creative adobe and it will not update completely. I see where ACR updated to 9, but when I check Photoshop cc is still 2014 and the cc update application stops updating when it gets to about 43 percent.
Help please.
TIA
Please check:
Re: creative cloud hangs at 42%
Creative cloud app not install CC Apps or update CS6 Apps
Concerning
Stéphane
-
Hi my creative cloud App tabs is not working means the loading of spent 2 hrs
Hi my creative cloud App tabs is not working means the loading of spent 2 hrs
Hello
I think you found the turning wheel on the Adobe CC application.
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Kind regards
Sheena
-
My desktop creative cloud app does not work and I can't download anything.
I'm on Yosemite 10.10.3. Tried to uninstall it, but that has not worked. I get just a spinning wheel when I click on the application.
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
-
Not able to date Creative Cloud.app upp
Unable so far to new version creative Cloud.app upp
He worked until the new version was to be uppdated. This is what I have but it I ca not find creative Cloud I supposed to work?
Hi CreativeCarol,
Please see the link below for help:
Error code 86 | Adobe Creative Cloud
Let us know if you have more questions!
-
When you try to set up and run creative cloud, (so that I can download newly purchased up-to-date version of InDesign), it will not work to open and download apps. I restarted the computer and that did not work. Suggestions?
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
-
Creative cloud does not always load apps
I followed the instructions for solving problems for the creative cloud does not not apps (Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress)but it still doesn't work. I tried to contact Adobe but I get more spinning wheels as the collection of information. I have reinstalled creative cloud four times and muse more times that I can remember. I paid for MUSE, but I can't use it. Y at - there someone who can help me please.
In this case, please contact our support at What are my options contact? or contact customer service
Concerning
Stéphane
-
my creative cloud is not open my apps that I just bought
I just bought apps and my creative cloud does not work
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Maybe you are looking for
-
How can I review the three responses to my question
Last week, I posted the question "can I Tbird to download a load from the rear of the unread messages in my Inbox Gmail account?", and three volunteers responded. Their help solved my problem so the wire has been closed. How can I see the 3 responses
-
Reset my iPhone to unlink my phone with the apple ID factory settings?
I can't activate my iPhone because it is bound to one apple that I no longer have access ID to will reset the iPhone back to factory unlink my phone with the iTunes account?
-
T - Mobile Android version 1.6
Given that T-Mobile launches today officially updated to 1.6 in the ring, OTA, are there official news on if this applies to Cliq/Dext users as well? Edit: Just read the FAQ looks like it only applies to the G1 and MyTouch. I'll leave this thread ope
-
Touchpad battery not charging past 5468mAh
I just bought the touchpad two weeks ago and happened to the the29th of August, and the battery won't charge past 5468mAh! I have Dr. battery installed, and the title of health, it indicates the maximum capacity I have 6231mAh, but it says 100%, to
-
U310 - SSD &; warranty issues.
I just bought this laptop fantastic, but I'm having some problems: I would like to perform a clean installation of Windows 7 on the SSD drive. And Yes, 32 GB is more than enough for me. But I would like to know whether or not it will void the warrant