Cannot connect to creative cloud App

Similar Questions

• Cannot connect in Creative Cloud Desktop

  Howdy! User of short-lived, first calling time, blah, blah.

  I can't connect to Creative Cloud Desktop. This has happened for at least 3 days. When I enter my username and password (I checked several times - they are correct), I get the circle Spiney of treatment and then this message: "unknown Server error. Login is currently unavailable. We are unable to access your account. Please try again later. "There is a button"try again ". I clicked - rinse, repeat.

  I have:

  1. Uninstalled and re-uploaded and re-installed.
  2. I tried to use Adobe Creative Tool Cleaner (CTACC) cloud.
     1. As the instructions contained in this file delimit: first of all, I uninstalled Desktop. Then I downloaded and opened CTACC. However, I could not clean - because it was not in the list - because I had uninstalled.
     2. Cleaning then reinstalled and tried. No joy.

  If I understand correctly, I can not connect, will expire the license on my computer and I won't be able to use these products - where I make my living.

  Please help as soon as possible.

  Thank you!

  Best,

  Ian

  p.s. - 2009 MacbookPro, 8 GB of ram, 2.8 Ghz Intel Core 2 Duo

  Very well!

  I'm in--used the following procedure from this page: http://forums.adobe.com/message/5419167

  If you are unable to connect to the creative connection of cloud, but there is no error message please try, follow these steps:

  1. exit creative Cloud and Adobe Application Manager connection (if it is running).

  2 delete your opm.db file location:

  Windows - c:\Users\<>

  Mac -to/Users / / Library/Application Support/Adobe/OOBE/opm.db

  3 restart the connection creative cloud. You will be asked to log in again.

  It's #25 post, about 2/3 down the page.

  I consider this closed, for now.

  Thank you!

• Cannot open the Creative Cloud App (Mac)

  Morning, I read tons of message about this problem and still does is not for me. I see this screen:

  

  

  -J' uninstalled the application through the CC cleaning tool.

  -J' deleted content OOBE, including the opm.db file

  -J' I disconnect in the web (can not do in-App), I used a different Adobe ID and nothing works.

  Please, can you help me? I need to use XD and have no way to do it.

  Best,

  DGM. -.

  Hi Danielg56466162,

  As you said you have tried all basic troubleshooting steps and also mentioned several threads on the forums, I would always recommend refer you to the links below and check if this is useful:

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  If the links above do not help, then please follow here shared steps and reset your hosts file: Mac-CS3 Licensing error, can not activate

  Just in case if she still does not then follow the shared here and manually clean Adobe Creative Cloud desktop app from your machine: illustrator reinstall a trial version free 1 day old!.

  Let us know if that helps.

• Cannot connect to creative cloud

  I am unable to connect to the creative cloud. When I click the icon at the top of my screen, the attached picture is what I see. I'm not even to click in each box to enter username or password. Any help would be appreciated!

  

  Hi Alexis,.

  I hope that you tried different browsers & deleted the cookies & cache too.

  You can try the Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

  You can contact support for this issue through https://helpx.adobe.com/support.html#/top_products .

  Concerning

  Stéphane

• Cannot connect to creative Cloud (for updates)

  When I login, I get message "You have been logged out."

  I tried several times with the same results.

  Help?

  Hello!

  Try solution 2 here:

  http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html

  I had the same problem and deleting file OPM helped.

• Cannot connect using Creative Cloud Desktop (Bug)

  Whenever I get my login and my password, the application of office says "you have been disconnected" and brings back me to the login screen. He always goes in a loop like this for. I am sure that my login and pass are correct.

  I want to connect to get auto-updates on applications and easy access to all Cloud applications. Thanks for any help, tried everything including uninstalling and reinstalling.

  Hi Modus21

  Please uninstall the desktop application and follow the steps below:

  Delete the file opm.db.

  1. Navigate to the OOBE folder.
     Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
     Mac OS: /Users/ [user name] / folder/Library/Application Support / Adobe / OOBE
  2. Delete the file opm.db.

  Redownload the app desktop cloud creative https://creative.adobe.com/products and the connection.

  Concerning

  Akshay

• My apps to say that I am not connected to creative cloud, but I am. I tried to delete the opm.db file and connect again, no luck. Help?

  My apps to say that I am not connected to creative cloud, but I am. I tried to delete the opm.db file and connect again, no luck.

  I had no problem with this problem until today when I rebooted my laptop to install a driver for the tablet.

  Check your hosts file.

  help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I'm not able to install illustrator creative cloud CC. This is the error when I download creative cloud app. "Cannot write the registry value. "Verify permissions, and then try again.

  I'm not able to install illustrator creative cloud CC. This is the error when I download creative cloud app. "Cannot write the registry value. "Verify permissions, and then try again.

  No one can tell you anything without the info adequate system or other technical details, including the exact error message.

  Mylenium

• Apps in Creative Cloud App even when Testmode is connected with the complete account adobe licensed

  Why my apps CC apply for a license, even though I just bought a full panoply of CC? The creative cloud App is running and connected to the account of the licensee (as verified in the Team Manager). The license/account is used only on this computer.

  Problem solved, there was some firewall installed.

• Cannot log into Creative Cloud Desktop app (only accepts no not my correct password)

  I have connected to my creative cloud online in order to double check my credentials and I was able to do (so to be able to write this in the Adobe Community). But earlier my Desktop Creative Cloud app will not let me login and I can no longer use Adobe products without being loged in.

  It says the following: creative cloud wants to make changes. Type your password for this purpose".

  I type my password (I know is correct) and the box does not accept. This message continues to appear on my desktop after pressing cancel.

  Phone adobe support is horrible, I was dealing with the problem before 7:00 pm PST and tried to call to talk to someone but had muisc play for 30 minutes without response. I then called the other technical support line to find the support Office is closed at 19:00:00 PST (well after I called) I then called cloud Creative line of support and know that they close at 05:00.

  I have a major InDesign problem as problem of support as well, because keep crashing before discovering that I can not connect to my creative cloud note. Worse, I have to present a layout of the 100 page book tonight to my printer my deadline.

  Can someone PLEASE HELP as soon as possible, I HAVE NO IDEA HOW to SOLVE THIS PROBLEM, YES I HAVE ALSO RESTARTED MY COMPUTER.

  Finally, I can still do a uninstall and re - install without the desktop application accepting my password, so I'm super no chance at this stage.

  Thank you

  GARY

  It says the following: creative cloud wants to make changes. Type your password for this purpose".

  This screen is your operating system OS X asking your computer password to make the necessary changes.

  It of the Mac mechanism to authenticate if you are the Admin user or not.

  

  You enter your Mac, not your creative cloud password password?

  http://forums.Adobe.com/message/6276186

• Cannot update or download Creative Cloud App apps

  Hello

  I use Mac OSX El Capitan. It's 2 days I'm trying the update 2 apps and download Premiere Pro for the first time, but creativity cloud App reports "waiting for download. I tried to remove the app and reinstall, I tried to fix the permissions but not way to download.

  Any suggestions?

  Thank you

  Hi guys,.

  An update.

  Don't you have a restart - no change

  Clean the system using Onyx - restart - problem solved

  Should have done that first

• Creative cloud app: cannot install id: Error 48

  Hello

  I downloaded the new creative cloud app to update my photoshop CC 2014 but I get an error 48 when I try to install it. I tried to disable the antivirus: without success.

  I turned off the Kaspersky and it seems to work.

• I am unable to connect to creative cloud. The error that says Unable to get on the Adobe servers

  I am unable to connect to creative cloud. The error that says Unable to get on the Adobe servers

  Please see:

  1. Creative cloud activation and login troubleshooting
  2. Adobe Download Manager cannot happen on the Adobe servers
  3. Cloud cannot create arrived on Adobe servers.

  You can try to remove creative cloud app and reinstall it.

  • Using creative cloud | Uninstall the creative cloud desktop application
  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• Photoshop says I am not connected to creative cloud, but I am.

  Keep trying to sync the settings of Photoshop and get the message that Photoshop cannot access creative cloud. In Photoshop preferences, under the heading "Sync settings" he says no 'connected', but in the Help menu, it says I have registered and give myself to the Disconnect option, that will disable my apps. I trashed the preferences of Photoshop but no change. The creative cloud app says I'm registered (and I had just updated several applications - including Photoshop - before opening Photoshop). Someone knows how can I fix?

  Hi Ade Fowler.

  If you want to try to delete the file cache of opm.db you can follow the steps in Solution 2 below:

  http://helpx.Adobe.com/creative-cloud/KB/unknown-Server-Error-launching-cc.html

  Kind regards

  Steve

• I can't install Creative Cloud App on my Mac.

  I can't get the creative cloud App to install on my Mac (Yosemite).  I can download the DMG file, I click on Setup and it asks me my administrative password, I type the correct password but then nothing happens. I get frustrated...

  Do you have connected to the Mac as an administrator?

  N ° 1)

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  "If present" Adobe Creative Cloud and Adobe Application Manager folder under utility window and trash both folders.

  Step 2)

  If present, Adobe Creative cloud trash folder from Applications as well.

  Step 3)

  Click on the link below and download & run the cleaning of Adobe tool:

  If necessary , select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."

  http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg

  Step 4)

  Click on the link below and download Adobe Application Manager and install the same:

  http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager10.0_all.dmg

  Once installation is complete, niche is going disappear, and then open the Application folder and locate the icon to launch Adobe Application manager, double-click it and update.

  Once the update is complete. He shud launch Adobe Creative Cloud app.

  Always the same?

  You have to try different user account or it is better to enable the Root user account and later you can turn it off.

  I had mentioned as follows to activate the user account root at the link below:

  Re: Why isn't photoshop download?

  After logging in to the Root account, try installing Adobe Creative Cloud app, it shud work.