Satellite A60-106: cannot open Microsoft Office 2003

I have Satellite A60 - 106 laptop with windows XP Home pre-installed. After the recent failure of windows, I used the toshiba product recovery DVD. I managed to download other software like microsoft following works, note, Norton antivirus on CD. But Microsoft Student and teacher edition 2003 CD does not open in my CD/DVD drive.

It makes normal CD to access the noice after insertion, but is not accessible. By pressing "run" displays the error as not accessible D:\, i/o device error.
The same CD (microsoft 2003) opens with other computers.
So, where's the flaw and how to rectify?

I tried all sorts of advice through the web.

Can someone help me please?

Hello

For me, it looks like a hardware failure. The error indicates that the drive is not able to read from the Microsoft CD-ROM.
There must be something wrong with the lens of the drive and therefore the lens cannot read the CD drive is not accessible!
Maybe after cleaning the lens you can use this CD.

Tags: Toshiba

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