Satellite A60 DVD Player problems

Hello
I have a Satellite A60 (18mths old now) - when I 1st got it the DVD burner was DOA - so I sent off the coast and he had replaced.
It has worked well since then until recently when the DVD player just wouldn't recognize anything - CD or DVD

Tried everything with this unit - but at the end of the day understood the drive was gone.

Another bought a (SD-R6252) and lo-and-this is the same thing happens.

Each diagnosis that I run says the drive is OK - but there is no disk in it.
I reinstalled windows from the recovery factory - discs
Update the BIOS
Tried to update the firmware of the drive-, but the update said that this was not necessary.

Tried with Nero, Windows, InterVideo - nothing.

As it is now a working machine that I can't afford 3 months back in time to send it off and watched it (that's how long it took the last time) and my nearest dealer of Toshiba is in place at the other end of the country.

Suggestions for things that I can try out would be greatly appreciated.

Hello

The new drive can read CDs but can not burn anything. Am I wrong?
Or the drive cannot recognize the media that in the Windows operating system?
You said that you have reinstalled the widows. In this case, you used the drive.

Try to remove the drive from Device Manager. Restart the unit. Now check if you can use CDs and DVDs

Tags: Toshiba

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