Satellite C850-13F - collection problem

Hello

I have a laptop Toshiba Satellite C850-13F purchased as new and system recovery problems.

It came pre-installed with Windows 7 - foolishly, I forgot my Windows password. Then someone I know think they would help me and installed Windows 8 (a trial version) on this laptop.

I don't like any of Windows 8 and want to remove it. I'll reset everything to factory with Windows 7 settings, etc.

I would be very happy for any help or advice to achieve this. Thank you very much.

Did you create the recovery disk / way in the past to make this recovery process?

If not, visit this page and there you will be able to order this support:
http://backupmedia.Toshiba.EU/landing.aspx

The recovery media will set the laptop in the same condition as at the first day of the purchase.

Tags: Toshiba

Similar Questions

  • Satellite L505-13F - overheating problem?

    Hello

    Nearly a year after the purchase of a Toshiba Satellite L505-13F, I started noticing problems with temperature (it starts goes to 70º, sometimes more, hitting 89º), even had the computer just turned off (not the right way through the windows, instead, in an instant, it's on, the other is off when it hits 90 degrees). I bought a cooling rack to keep the computer at low temperatures, but the position is not so good and temperatures get brought to 60º at best, but does not solve the problem temporarily.

    Usually, I have Skype (normally I'm not on a call so the cpu is not dope, but I the ocasional call), msn, irc, have a program to check emails regularly (thunderbird) and have firefox open. Maximum CPU spikes or 32% with all these open (normally this is 9 to 14% or more), so I don't think it's any problem related to the massive processing (but like anything else, sometimes it stings to the largest percentage, but not so much that, nor for as long). I use all these at the same time. Because of the temperature problem, I installed an app to regularly check the State of the system.

    The problem is internally in the computer, I guess it's maybe because the fan is stuck or something. I clean the dust when it's time, but it also solves the problem temporarily (I do not open the housing of the computer, however, because it is under warranty and I don't want to void the warranty or break the computer). I would like to find a more permanent solution without having to buy anything else I don't think it's the right solution for the problem.

    The computer was purchased in 2010 and the warranty is 2 years, so I guess it's possible to send the computer to fix, but I'm not aware of the procedure of this situation.

    After showing the problem, the question is: what are the steps required to check this problem? I have to send the laptop to the store (where I bought it) to send to toshiba or what I need to send it to me?

    Any help would be appreciated. Thank you.

    PS: I'm an advanced user, I do a lot of things with the computer, but I can survive a few days without computer (maybe: P)

    > As the problem is internal to the computer, I guess that's maybe because the fan is stuck or something. I clean the dust when it's time, but it also solves the problem temporarily (I do not open the housing of the computer, however, because it is under warranty and I don't want to void the warranty or break the computer). I would like to find a more permanent solution without having to buy anything else I don't think it's the right solution for the problem.

    Dust and debris are the main reasons why the laptop overheats. Dust inside the cooling modules prevent fans turn faster which affect the cooling and leads to a higher temperature.
    So, as you said; withdrawal of aid of dust that you and this should be made from time to time.

    It is a temporal solution for you, you say? Hmm, I do not know how you want to use the laptop is a room free of dust? Only this would prevent the dust of cooling modules.

    I have to clean my laptop using a jet of compressed air. This allows and does not affect my warranty.

    welcome them

  • Power to the Satellite C850-1 kN problem

    Dear friends,

    I'm Belgian and I received a call a few weeks ago desperate to an English friend (she's a student).
    His laptop computer Toshiba Satellite C850-1 kN 15 months old did not illuminate. No sign of life anymoe...

    Much to my surprise the standard warranty period is only 1 year in England (in Belgium and in many European countries, it is 2 years).
    And of course that she should have taken an extended warranty, I would have told him (and now she realizes that too of course).

    So she send it to me...

    For the problem itself, I tied each thing on feeding issues (power reset by pressing the powerbutton for a minute, replacing the power brick, etc., etc., I even checked the current arriving on the motherboard, and it's ok...).

    What surprises me is that I find so many references to power with Toshibas (and very little real solutions...) problems.

    My friend treats his laptop very well, it looks brand new, I find such a pity to throw the laptop (even for ecological reasons).

    A portable well-treated should operate for 4-5 years, at least..., and a decent society should not allow to happen, not even out of warranty (at least not after 15 months).

    As you know that these laptops are not cheap (especially for a student...)

    Can someone give me some advice (on the warranty or any technical suggestion...).

    Thank you very much for your support (and for reading this!).

    Kind regards
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    Hello

    Obviously some serious hardware problem has occurred, and from my point of view of a few any material part could cause this problem.
    I guess that the parts as modules of memory, motherboard so that the CPU may be affected, I assume that it is not possible to say what s wrong here without touching the laptop.

    My laptop did lights not because one of the slots on the motherboard was faulty.
    After that I removed one of the modules, the unit may be turned on.

    One of my friends could not use the laptop because of the failure of memory. Two modules are dead at the same time the two parts have been replaced and unit still works so far

    As you can see, the material can start to malfunction it is nothing unusual in the world of large computing
    So what I will say; I think laptop engineer should check the hardware parts after you can decide whether you want to repair

  • Satellite C850 - 19(d) - problems connecting to internet

    Ive had problems connecting to the internet for the past weeks.
    I used to be able to just open my browser after my phone finished putting in, but now I have to wait because after setting up my connection is limited so I have to wait for it to connect completely.

    When it finishes by the fact that he goes to random then disconnect. It used to take long periods of time, like an hour or something while now it disconnects after 10 to 20 minutes, that drives me crazy.
    The only thing that will fix it restart my laptop.

    I use a single network where I have a fixed IP address, the family use it, but we all different IP addresses so it should not be because of this.

    The other network is open, but it has the same problems.

    Curiously, when I use more than one window, a window or tab could still operate, usually that's my facebook chat. Often this will continue to work, but nothing else. No other tab, or even facebook will update. He'll just ask that there is no internet connection.

    The network will be disconnected and will not reconnect until I restart the laptop. I tried to just disable the wifi for a few minutes, but he does not either. You have to restart.

    As I said, there is a fixed IP address, but because there are 4 other laptops in my house, we all use a different IP address, including smartphones, but nobody else has this problem. What makes me think this is my laptop which has a problem, but I don't know what.

    I need that an operating system can cause problems like this but I don't have my operating system changes, and it's always Windows 8. Can't do updates because I don't have internet for long enough.

    Is there something wrong with my network card, or is there something else?

    > Y at - it something wrong with my network card, or is there something else?

    I assume you mean the wireless connection. Is this right?

    First I would recommend you to check if the same internet connection using the LAN cable.

    Second, you should check if you have the same problem using the laptop with the battery or even computer using the socket.
    I m asking that because in many cases power saving options can affect the connection.

    Last but not least, you should also check if it would be possible to update the WLan driver (in case you use the Wlan connection).
    In many cases the Wlan driver update would solve some compatibility and feature wireless problems.

  • Satellite C850 - 1-5 - problem with function keys

    Good evening

    Since a few days, I noticed on my laptop that I could not do more as before, which is the volume with the button located at the top of the keyboard (F9 - F10) or the brightness. On the square, it's functions F1, F2, F3 etc. who went. I have already tried using parameters and setting key 'special functions' systems, but that worked again, then in "mode F1 - F12", still nothing and I challenged 'special functions', but again without success.

    How to solve this problem, please?

    Can you please tell us what model of laptop do you have?

  • Satellite C850-F211 - sound problems

    I bought this laptop 3 months ago and since then, I have sound problems. Today the noise decided to not work and I can't hear a thing. If I put on some headphones or external speakers, I can hear the sound. Can anyone help?

    I'm actually regretting ever buy this model and I do not know why I bought this laptop.

    > If I put on some headphones or external speakers, I can hear the sound. Can anyone help?

    Looks like a malfunction of the internal speaker for me.

    But have you checked the sound settings?
    Go to control panel of-> sound-> playback and check the available devices.
    The speakers in this tab? And if so, the speakers are marked as default device?

    In addition it s worth it to reinstall the audio driver.
    I guess its Realtek sound card.

    So uninstall the driver audio Realtek (Control Panel-> programs) & features-> Realtek High definition audio driver.
    Go to Device Manager and remove the device (Intel audio display) in the region:
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    Do the same in the area system devices: here to remove the entry: controller high definition audio.

    So finally reboot the device.
    After restarting again, windows system should recognize the devices automatically deleted.
    Wait that the devices have been installed. Now test the sound.
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  • Satellite C650-17Z collection problem

    Hi, I'm recovering a laptop Toshiba friends, it has a recovery partition, but unfortunately I can't make it work. I tried to start the process of disk recovery HARD by turning on the computer laptop and holding down the key 0 or F8 but no work after the Toshiba logo gets it right on the next screen and continually bleeps

    other ways to start the recovery?

    Hello

    If the recovery of HARD drive does not work, you will need to use the recovery disc.
    But it seems that recovery disk does not have to be created in the just past?

    Well, in this case, you can order the CD here:
    http://backupmedia.Toshiba.EU/landing.aspx

  • Satellite C850 - keyboard problems - double text 0 0 letter 4 s

    I HAVE a Satellite C850. When I hit the space bar, it automatically adds a '0' to the text.

    When I press the 'e', I also get an 'r' 0 and when I pr4ess the 'r' I also get a 4.

    Pr4essing the gives0 of also0 "y6" me a 6.

    This0 makes it0 impossible0 0 use0 laptop0 sole0 pur4pase0 pur4chase0 which0 est0 de0 the0 for40 this0 0email!

    SEE0 WHAT0 I0 AVERAGE! AR4GHHHHHHHHHHHHHHHHHHHHH!

    HELP0 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!! 1

    Connect the external USB keyboard and test functionality. Check if the use of the external USB keyboard would repeated the same problems.
    In case the external USB keyboard would work correctly, the problem is related to the internal keyboard to be replaced.

    Warranty is still valid?
    If so, get in touch with service partners in your country. The keyboard should be replaced free of charge.

  • Problems of sound with Satellite A500-13F

    I bought a laptop Toshiba Satellite A500-13f and it's very good, but
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    Please help, please

    Hello

    What are the strange sounds that even with factory settings, the sound cuts. I can advise you to update the audio driver no form page driver Toshiba but from here:

    http://downloads.Guru3D.com/downloadget.php?id=2486&file=4&EVP=b3f15a2ab7c566c 9889ed65f5c7d5453

    If she's not always you help, there may be a hardware - related problem.

  • Satellite C850 brightness button & volume does not + wifi problem

    Hi, I'm new here.

    I just want to know how to prevent this kind of problem on my satellite C850...

    Suddenly, when I open my laptop and desktop initialize the shortcut keys for the volume keys, and light is not working. My settings of brightness is low when this problem due do the brightness
    Now, I think that its in the middle of the brightness settings and I can not change it...

    and another problem: the network connection is not working.
    I can't connect to my Wifi, but my other devices can... and on the audio... they are all disabled... can not do something. but my solution to this is refreshing my laptop at the restored but point im doin it all the time tired when I met this problem coz I need a lot of software installed again...

    Please someone here already encountered this problem and have a solution with the exception of updating my laptop? :(

    Hi Symba,

    I m wondering how you use the function keys.
    As far as I know you can use the function keys in the traditional two keys FN key combinations, or you can press only F (F1 - F9).
    This option can be changed in the BIOS (-> Advanced tab of the system configuration) or in the HWSetup utility.

    To solve the problems of WiFi:
    I recommend you update the WLan driver first.
    Then, you can add a new WLan profile. This can be done in the Panel (switch to the display of the icon)-> Network & Sharing Center. On the left, you will see that the option called manage wireless networks. Until it clicks. Now, you could add and configure the new Wlan

    Regarding sound problems:
    Make sure that its not muted. Additional go to control panel-> sound and ensure that the speakers are turned on in the reading tab.

  • Problem starting with Satellite C850-1FN

    Hi guys,.

    I have a portable Satellite C850-1FN which came with win 8. I want to install win 7 because I prefer to win 8. The problem is that I can not boot from the Cd/DVD drive or a usb bootable with win flash player 7. He always says no bootable media without any startup options, I choose from the menu of the bios. I even used an external cd/dvd drive, but still no boot disk and others not to mention that the internal hard drive.

    My Win 7 drive is ok, so is the USB bootable (tested on another machine).
    Any ideas?
    Thanks to the guys in advance.

    > My Win 7 drive is ok...
    You have the original installation disc of Microsoft or own creation?

  • Satellite C850 - Bluetooth problem after update Win 10

    Hello
    I use a Toshiba satellite laptop. Model number Satellite C850 PSC74G-010001.
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    My Satellite C850-B718 fell on some issues. I got it with my recovery disks. The recovery was supposed to be successful. When I restarted the laptop, it still asks me to recover.

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    Please try recovery of your machine once more.

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    Kind regards
    Tati

    On this virtual path that it is not possible to provide accurate diagnosis, and to say with certainty what the problem is here, but if the warranty is valid contact Toshiba service as close as soon as possible and ask for help.

    They have to fix.
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    Hello

    I have reset clean my Toshiba Satellite C850 with USB windows 8.1 but now if I start the laptop on it happens has this code 0 xC0000001.
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    Help, please

    Hello

    Have you installed original recovery image that you created on the USB key?

    Please try to install it again. Usually after installation of the own image of recovery your laptop should boot correctly.

    By the way: have you noticed this problem right after the installation, or later after some updates to install.

    Have you tried to solve it using Windows start-up settings?

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