Satellite L300D - how to enable remote assistance?

Hello
I just got a new L300D satellite and a friend of mine helped me to set everything up.

I want him to be able to get the remote control on my computer if I need her help, but it was not possible for him to do. He did so that I can get the remote control on his computer of mine, and he used the excact around the same parameters to the opposite effect, but it works not hers to mine. It can access my computer enough to see what is happening but not enough to establish the 'remote desktop pad"(sorry if the word is not fair, I'm not used to the computer language).

I think if there should be any kind of internal special protection in my Toshiba which needs to be set aside for another computer to access my computer in its own right?

Please help me to know what the problem is, because I would really like the extra security, he can help by remote access if I need.

Greetings

Karima

The way I do it is with FREE software. have your friend go * www.logmein.com *.
There, he can download the FREE version and outfitting. They then you go on the same Web page and download the client software FREE, put in place the password. He can then see your computer when he login to his account on Logmein. It works like a charm.
Good luck

John

Tags: Toshiba

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