Satellite L450D-13U won't talk to my printer

I tried to get my laptop to print on an old HP720C without success, so I bought a new Kodak ESP5250 All in One Printer and tried the wireless, then USB2.0 options, but none of them seem to work.

The computer loads the software very well, says that everything works and when I press print it tells me the document sent to the printer - but it never happens! On the screen of the print dialog box, it does seem to start the queue.

The scan option works both by pressing the button of the Kodak printer as well as the option on the laptop and I already tried the service of automatic switching on the services.msc Printer Spooler.

I also tried remove the contents of the System32\spool\printers and \drivers and reinstall the printer, but in vain.

I have been through every method of troubleshooting on the Kodak site and been talked through by one of their agents of telephone assistance service, but nothing seems to work.

My daughter has an Advent laptop with Windows 7 and it works very well with both old and new printers, so I presume that there is a problem with the Toshiba.

Any ideas would be welcome because I can't keep saving files on a USB key and him asking to print for me.

Thank you
Caroline

On this way, it is quite complicated to discuss these issues. What we can do on this forum is to repeat again and again standard how get the printer doesn't work but I think that you have already done all this.

Is there no way for visit you to seek professional help and ask someone to you and check all the options?

Tags: Toshiba

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