Satellite L500-1WP: after Win8.1 upgrade USB 3.0 drive external does not work

Satellite L500-1WP

After updating Windows 8 to 8.1 my drive USB 3.0 external do not work.
Windows message: "device not recognized".

Hello

I guess you are talking about an external HDD that supports USB 3.0 standard.
Right?

Have you tried to connect to another USB port external HARD drive?
The USB ports work correctly in relation to other USB devices?

The USB 3.0 device supports Win 8.1?

You should check this.

Tags: Toshiba

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