Satellite L505D-GS6000 cannot read files on recovery CD

Hello

Ive been trying to reset my Toshiba SATELLITE L505D-GS6000 and I get to the wizzard of recovery and he said: copying files.

After about a half hour it it comes up with an error message saying: he can't read the files on the Cd.
Is there another way to restore? or I have to pay for the new recovery cd?

Hello

Perhaps the disc is scratched or the CD/DVD drive laser lens is dirty.
Try to clean the lens of alcohol or cotton tip.

If this is not enough, try to copy the recovery to another disk disc using other computers.
Then try to restore the Toshiba laptop using the new disk created.

If this is not enough, order a new disc.
For Toshiba notebooks US, check this:
https://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/serviceUnitVerification.jsp?orderType=SFF

Tags: Toshiba

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