Satellite L750 does not stop is

I have a new L750 Satellite that I bought from PC world about 3 weeks for the last 2 weeks when I try to stop down it stuck which displays its closure, but there will be no sequel past this point and power off.

The only way I can turn it off is to hold down the power button.

Hello

Are you using the original operating system preinstalled or the clean version of the OS?
Did you install additional software that can block the regular closing down?

Have you noticed this problem since the first day of its use or a few days later?

Tags: Toshiba

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