Satellite L955 - 10K - Synaptics Touchpad Driver is not working properly
Hello, ASRR here.
I had a problem with my driver for the Synaptics touchpad yesterday. I'm very used to use the "gestures" to work with my touchpad and the gestures did not work properly (in fact at all) for a while. Scrolling with two fingers, three fingers touch and others (in fact all the gestures) no longer work.
The cursor moves, and works fine but not gestures.
When I go to mouse option in the Control Panel, a window appears indicating that the PC is "Unable to connect to the Synaptics Pointing Device Driver." and asks me if I want to uninstall.
I have tried to uninstall, and then go on to Toshiba support page and download a driver that has been adapted for my model, operating system, etc..
When I implemented the driver I downloaded and restart the PC, the same window appears when I try to go in mouse options in Control Panel and gestures don't work.
An interesting thing I noticed though, is the fact that when I back the driver (in the settings to properties then Hardware) gestures do FINE. However, as he always asks you to restart the computer for Rolling back the driver will take place, when I restart it, it defines the Microsoft 2006 touchpad driver. who does not understand the gestures that I need.
I tried several times to fix it, but I can't. I went the UEFI firmware set up and tried to restore default but without success.
I really don't know what to do. Could someone please help?
My Toshiba model is a Satellite L-955-10 K with a 64-bit processor and system of operating Windows 8 initially installed.
Any help would be greatly appreciated. Thank you
> I went the UEFI firmware set up and tried to restore default but without success.
How to understand this? Have you tried to put your laptop to factory settings?
To be honest I don't understand what the problem is here. I also thought that the new driver installation can help but obviously it didn't help much.
I don't know if this is an option for you, but you can set laptop to factory again and I hope that everything will work properly again. Before doing this test also to roll back OS to an earlier time using System Restore option.
One last thing: it has nothing to do with your touchpad problem, but I recommend you create a recovery (recovery backup image) using pre-installed recovery media creator media.
Tags: Toshiba
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