Satellite new C660-1F1 windows 64-bit - cannot use graphics editing software

Hi guys... any help appreciated... This is the message that I sent with Toshiba, but they take their time to get back to me:

Important information: Satellite C660-1F1
Main features
-Genuine Windows® 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery)
-Intel® Core i3 - 380 M processor
SuperMulti DVD + r (Double Layer)
-2048 MB of RAM DDR3 (1066 MHz)
-39.6 cm (15.6 ") TruBrite® HD (1366 x 768) high brightness display with LED back light with aspect ratio 16:9

Hello... I bought my phone from Argos a month ago, and it has a warranty of 2 years. I have a big problem - 2 graphics main editing programs I use do not work. Corel Paintshop Photo Pro x 3 and Adobe CS5 can also be installed and opened, but as soon as I try to save a picture or change a picture both of the programs crash and I must close by using end task in Task Manager.

It happened when I installed the full versions of both programs that I bought and it also occurs when you download the trial versions of the Corel and Adobe download sites. I've been on the help so many forums for both adobe and corel and the most useful pointer came from one of the creators of Adobe - a Chris Cox.

Very logically, it said as it happened to both of these packages that it was probably a problem with the edition of 2 graphic graphics card drivers or the real hardware graphics card. I bought a 64-bit operating system to manage precisely these 2 programs which can be exhausting on the system. I know that I have only 2 GB of RAM at the moment, but it has happened with other people... who have same 8 GB and 16 GB of RAM which is what I'll have in the next few weeks. However, not if I can't fix this problem. Please can you help/advise the best solution. This seems to be a problem only with 64-bit systems. Adobe and Corel are 64-bit capable.

There is also a message that appears when I open Adobe Photoshop CS5 Extended... which is as follows:

... "Photoshop has encountered a problem with the display driver and has temporarily disabled GPU enhancements, visit the manufacturers of video card for the latest version of the software."

I then click this message below... .use of the program, change something, try to save and it crashes. I have gone through all the troubleshooting directions and ran countless diagnosis but it seems to be a common denominator between 2 different programs and it's my laptop Toshiba... I even tried to install another great photo software of edition to test and I got the same result - a crash of the application.

Help, please! Thanking you in advance.

Kind regards
John

Hello John

You already have some response from Toshiba?
What about my friend? In my opinion the best advice you can get from Corel and Adobe. They have the best experience with own products and have probably tested on different hardware platforms.

Computer laptop manufacturers offer models of different laptops with different hardware configurations. Some of them are cheap and available material to the average. The performance is not the best but good enough for every day such as internet activities, office, shipping and so on.
On the other hand, there are laptops fitted with excellent and powerful equipment. Very often, these notebooks cost twice as low-priced budget.

Please don t get me wrong, but your portable C is not one that is suitable for use with this powerful software.
I really put t know that Toshiba can do about it. I guess that you need another graphics driver but support for graphics drivers for laptops is quite limited and I n t think you can do much about it.

What you can try is to download and install the driver from the manufacturer of the graphics card, but you must do it at your own risk.

Sorry friend, but I put t have any other advice for you. I think you ve bought bad laptop for such complex graphical operations. 2 GB OF RAM? I put t know.

Good luck.

Tags: Toshiba

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