Satellite R630 - integrated webcam does not

Hello

I hope someone can help me.

My built-in webcam on my Toshiba Satellite R630 spontaneously stopped working in the last two weeks.

I tried:

-Check if it is enabled in the BIOS and there is no option to select a webcam here.
-Restore my laptop computer to a previous state when the camera worked. This no longer works.
-Updated the driver for the webcam - it installs the driver but then it disappears and nothing happens.

A few things that it might help to know:

-In Device Manager, "imaging devices" are missing, so I can't find the driver for the webcam here.
-J' used to get a pop-up whenever I turned on my laptop which was loading a webcam bluetooth but saying that he could not. This stopped happening; I think I turned it off in msconfig.
-It is not a hardware problem
-Yesterday, I had a weird time breakthrough - I downloaded an app on my phone to try to use it as a webcam through bluetooth. I had activated bluetooth on my phone and laptop. I plugged my phone into my laptop and the pop-up the camera bluetooth (see previous point) came, but this time worked without the error message. However, instead of my phone works like a webcam, the blue light came next to my integrated webcam and who has started working. I thought it was fixed then all closed and ejected my phone and webcam stopped working again. I tried to repeat this sequence, but with no joy.

I'm really frustrated and ideas. Can anyone help?

Hello

If imagine device isn't listed in Device Manager, it means that the module is not found. Even if the driver is not installed, the module must be included in the BIOS as imagine device, unknown device, etc.
But this isn't the case

So I think there are two possibilities: the module's fault or the connection between the module and the motherboard (Controller) isn t put in place.

As far as I know the internal webcam module is connected to the USB controller.
If the connection drops (cable) the module will not be recognized in Device Manager

From my point of few, it must be a nuisance material

Tags: Toshiba

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