Satellite U200-115 request PASSWORD on start up

Hello

For the first time ever and for no apparent reason my U200-115 has decided to ask for a password (BIOS I believe). It was working quite happily last night. I stopped as normal and kicked as always this morning. He's going theough the Toshiba start screen and then goes to a white screen with PASSWORD = I have no idea what the password and have never set one, can you help me?

I have download Office updates before shutting down then last night, I don't know if this is relevant.

Any help would be appreciated, and bear with me as I am a newbie to this!

Thank you

Wendy

Hello

Do you mean this password it resembles a BIOS password?
It's very strange and not understandable to me.

If it is a BIOS password, then you will need to contact the ASP in your country for deleting and updating the BIOS.

I think you need to contact the ASP as soon as possible and should explain your problem.

Good luck

Tags: Toshiba

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