says it is printing but nothing comes out
All-in-one HP Psc 1350
X.7.2 OS
My utilities said printer sends the document to the printer, even shows % finished (no message offline or idle), but nothing comes out of the printer.
Also impossible to install the software as "PowerPC is no longer supported.
Thoughts?
Hi the4kosmos,
Indeed the software on the CD supplied with your printer, or also the software available on the HP download pages are not compatible with Mac OS 10.7 Lion. However, you can install the HP Printer Driver Update 2.8, which contains the drivers printing and scanning (via print & scan, preview or Capture of Image).
You may already have? If not and you use a different print driver, I suggest that you simply remove the current printer queue. Make sure that your device is connected directly to the USB port on your Mac. Then add the printer and you should get a message that there is software available to install - accept, so installing the respective drivers. See this document for more details: OS X 10.7 Lion: install and use the printer with Lion
If this message does not - maybe you're not connected to the internet - you can also download a full package of the HP Printer Driver Update 2.8: HP v.2.8 OS X printer drivers
Information on how to scan without the HP software, you can find here: How to perform a scan in Mac OS X 10.6 and OS X 10.7 without use of the HP software
On the question of printing, make sure that your device is connected directly to the Mac's USB port and the USB cable is not longer than 3meters. You can also try another USB port and USB cable to another if the problem persists.
Hope the information is useful.
Tags: HP Printers
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