Scan button grayed out in fashion "show details".

Photosmart 2710 all-in-one

Mac OS x Lion

Following the instructions in your video I have sucessfully open the scan window.

In the detail view, there are three buttons on the right side at the bottom:

Hide details, preview, Scan

The button is grayed.

Preview works as expected.

If I changed my view simplified by clicking on "Hide details" the scan button works as expected. If I switch back to the detailed view it is gray again.

Why the scan button is gray not in the detail view?

After you click Preview to launch an analysis of the preview, make sure the scanning area is correct (there should be a box made of a dotted line around the scanning area.  If she is not there, drag with your mouse.

Set the scan type, the format, and destination, and then click Scan.

Tags: HP Printers

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