Scan window keeps going down when I run a full scan of McAfee, I also ran in windows (scaner onecaresafety) and he also went down. Think corruption is windows.hpoa1ss.inf_520d224fhpotsll.dllfile. Can you fix

I have already contacted HP and McAfee.  I uninstalled mouse and reinstalled as I had once note improvement of synaptic touch pad has stopped working.

It seems that your system "could" be affected by some type of "spyware" or viruses.  Because whenever you try to make a possible scan virus or spyware infection, it is possible 'infections"that will stop the opf 'style' scans.  If you are not comfortable with entering the 'nuts and bolts' of juggling advanced tools or move your hard drive to another computer to scans, consider to "shop" for a virus / spware removal service locally.

If you scan, try the free version of Malwarebyte Anti-Malware or SuperAntiSpware.  These software will be possible detect more than other tools.  You may need to run these as a clean boot, or are Safe Mode.

Tags: Windows

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