Computer starts only in safe mode

I went to stop my dell studio 1737 last night and it is stuck on "shutting down" and so finally I used the power button to turn it off, and now it will only start in safe mode or safe mode with network.  My restore disk is in stock somewhere as I just moved it background.

Can someone help me solve this problem without the ERD?  I made the diagnosis and it passed everything.

Hi KDWilson,

1 did you recent hardware or changes to the software of the system?

2. you receive messages or error codes when you try to start in normal mode?

Because you can start in safe mode, you can try to perform a system restore and see if it helps.

Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

To run the system restore, you can consult the following links:

System restore

System Restore: frequently asked questions

Hope this information is useful.

Tags: Windows

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