My computer freezes when I run a full security scan.

My computer freezes when I run a full security scan.  whenever she gets analyze the repository to store 32 system driver files. I am running Windows 7 and Norton Internet Security

Hello

Step 1: I suggest you use Microsoft security scan in safe mode...

Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

Step 2: Virus scanner online by using the Microsoft safety scanner.

Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note:
when you do an antivirus online, you will lose data that are affected by the virus. Microsoft is not responsible for the loss of this data.

Tags: Windows

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