Scanner will not send.

My hp 7520 won't let me not scan a document to send.  I get a message "unable to connect to web services.  Confirm access to the internet"the printer is connected via the wi fi and currently accepts printing from the desktop computer.

Hi Bearcat74,

The quick reply, it seems that you must set up your local e-mail client on your computer to enable e-mail scanning.

What operating system do you use? The options are slightly different for each of them.  If you use Outlook or Mozilla Thunderbird in Windows 8, you can get here the steps set up your local e-mail client: http://support.hp.com/us-en/document/c03478505

If you use an e-mail webmail (gmail, yahoo, hotmail, etc) you can not send a scan directly to e-mail. You must first save your scan to a folder on your computer, and then manually attach it to an e-mail message.

Please let me know if this helps or if you need a link to the documentation for a different operating system.

Tags: HP Printers

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