Scanning help
I need help scanning. The alert light is on, as it is one of the cartridge lights. The Middle cartridge flashes. I can copy and print correctly. HP Deskjet F2430, Mac OS X - 10.6.8. When I try to scan, it says "preparing to scan" and then nothing happens.
Trying to install a HP update available, restart and check any changes:
Click the Apple icon, click on software update and install any update HP available.
Restart your Mac and Champagne for any change.
If there is no change, please try scanning from your Mac running scanning HP, located under Applications > Hewlett-Packard and let me know of any difference.
Kind regards
Shlomi
Tags: HP Printers
Similar Questions
-
Original title: I have problems to install my fax and scan for my lexmark x 5650 options.
I'm trying to connect my windows fax and scan to my lexmark x 5650. Help, please
Hello
· What is the exact error message that you experience (if any)?
· You have installed the printer on the system and you are able to print documents?
· What do you do, fax/scan?
· The device appears in the devices and printers?
Follow the steps mentioned below to check if the printer is listed in the devices and printer.
1. Click Start and select Control Panel from the list.
2. Locate the devices and printers and click on it and check if the device is listed in this window.
Thanks and regards.
Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think. -
I have a printer, copier, scanner installed on computer, HP1600 however, for some reason any, that I can't scan, I tried to re - install, but computer tells me that I can't use the 'run' app.help please!
Hey Kevin,
1 have you made changes to your computer recently?
2. What is the exact that when you try to re - install error message?
3. what happens when you try to scan using your printer?I suggest you to follow the steps and check if it helps.Method 1: Follow the link and check if that helps.
http://h20000.www2.HP.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&TaskID=110&prodSeriesId=1140734&prodTypeId=1Method 2: Follow the link and download and install HP scan Diagnostic Utility and check if it helps.
Find and fix common printer problems using HP Diagnostic tools -
DeskJet 3515: Cannot get my 3515 to autofeed when I scan - help!
I can scan very well if I put a page on the glass.
I have now about 40 pages of scan and I can't do the autofeed system works. Paper is in the tray fine, opens the scanner page I click on scan and it scans the glass like a blank page, not to mention the feeder.
Any ideas please? I cannot scan 40 pages one at a time...
Hi Vicki-
Here is the page of product specifications for the Deskjet 3515 that you referenced in your subject line of the message:
http://support.HP.com/us-en/product/HP-DeskJet-ink-advantage-3510-e-all-in-one-printer-series/5165422/model/5165423/document/c03353033/I can't find an ADF (ADF) listed in the specifications. What is the correct printer model?
-
How can I scan from HP Envy 4500 to computer after downloading macOS Sierra?
Hello wdemetris,
Thanks for asking for scanning helps here in the Apple Support communities. I understand how it is important to have access to your scanner and am happy to offer help for this.
As a precaution, we always recommend that you have backups to make sure that all your data is safe. You can perform a backup using Time Machine and an external hard drive. Use this article to help make a backup of your Mac: use Time Machine to back up or restore your Mac.
Then, in accordance with article help: printer and scanner for Sierra, El Capitan, Yosemite, and the Mavericks macOS software, the HP Envy 4500 e-all-in-one is supported for printing and scanning. The drivers must be installed, but if not, if it please go to the App Store and check the updates tab to see if there are updates for HP. If there is, please install.
If you have only general questions about how to get your updated scanner in place or how to scan pictures, please check out these two articles: macOS Sierra: implement a scanner & macOS Sierra: scan images or documents. If everything is configured correctly and you still have problems scanning, please visit this help article: macOS Sierra: scanning troubleshooting.
Thanks again and have a great rest of your day.
-
an error occurred while parsing
Hello, downloand driver for my hp2050j510 yesterday series, but far from zero, I can't scan(photo&documents).while scan I get this horrible messsage of the printer "year error occurred while scanning", help please.merci!
Hello, my friend spyjAm! Run this program and it should provide a diagnosis of the problem:
I would recommend that you uninstall the printer from the computer through programs and features and removing the printer from devices and printers (or printers and faxes if you are using XP). Make sure that the USB cable (if one is used) is removed during this process.
Then, you must follow this link for full adjustment for this printer software:
I would like to know how it goes!
-
application failed to initialize: 0x800106ba. error (windows Defender)
I got an error 0x800106ba #. for windows defender, I had this problem after upgrading my computer.
Thank you.Hi torobull,
Looks like you may have a virus.
If a virus infects a computer, it often blocks the ability of the computer to run antivirus programs or causes these ineffective programs. Follow these steps to control and eradicate any viruses:
1. If you do not have an installed antivirus program, you can use the Windows Live safety scanner, or install an another antivirus scanner. You will need to do this before you follow the next step.
2. Restart your computer in safe mode. For more information, see start your computer in safe mode .
3. Scan your computer for viruses. Go online and read Live OneCare Safety Scanner"" href = "http://go.microsoft.com/fwlink/?LinkId=143630" > how to install the free Windows Live OneCare Safety Scanner
For more information.
Notes - Scanning your computer can take time, and your computer may appear to be frozen or inactive. Allow scanning completed successfully before you continue.
- Each antivirus program scans and removes viruses differently. Review of your anti-virus help or documentation for specific instructions.
4.
Once you've scanned and removed any viruses, restart your computer.
To restart services required by Windows Update You must be logged on as administrator to perform these steps.
1. Open administrative tools by clicking the Start button, click Control Panel, clicking system and Maintenance, and then clicking Administrative Tools.
2. Double-click Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
3. In the Services window, double-click in the Background Intelligent Transfer Service.
4. Under the tab general , under Startup type, click Manual, and then click apply.
5. Click the connection tab and make sure that the service is enabled in every hardware profile listed.
6. Click the general tab, click Start, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
7. In the Services window, double-click Windows event log.
8. Under the tab general , next to Startup type, make sure that Automatic is selected.
9. Next to Service status, check whether the service is started. If not, click Start, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
10. In the Services window, double-click the Windows Update service.
11. Under the tab general , next to Startup type, make sure that Automatic is selected.
12. Next to Service status, check if the drive is listed. If not, click Start, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
13. In the Services window, double-click software licensing.
14. Under the tab general , next to Startup type, make sure that Automatic is selected.
15. Next to Service status, check if the drive is listed. If not, click Start, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
16. Close the Services window and try to install Windows updates again.
Here are some other options for scanning of your PC. No one program can catch them all.
Vista a care
http://OneCare.live.com/site/en-us/Center/whatsnew.htm
Virus scan help
http://windowshelp.Microsoft.com/Windows/en-us/help/5c08774a-6602-490d-ba33-faed5c8939911033.mspx
Spyware scan help
http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/fa30853d-719a-4265-9e7b-9287567d31e3
Thank you for using answers Forum. Please let us know how it works.Joseph
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Cannot restart after the update
Hi givepaulhelp,
Since you was not able to continue the analysis as possible you have spyware or virus. Here are a few options for scanning your system. No one program can catch them all.
Virus scan help
http://windowshelp.Microsoft.com/Windows/en-us/help/5c08774a-6602-490d-ba33-faed5c8939911033.mspx
Spyware scan help
Thank you for using answers Forum. Please let us know how it works.
Joseph
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.Two more days but I'm getting nowhere other than having may be a better solution on what is false. It seems that, although the Windows Genuine Advantage Validation auditor finds that my copy of Vista Ultimate is valid, it always returns a 0x80070426 error (also an error 0 x 80070002). I can't turn on the software licensing service and various functions do not work (for example control panel, windows update, audio). The report below (now that I finally understood how to generate it) will probably be helpful to someone who knows more about this stuff than me.
I tried spyware and malware scans of four different programs all came the harmless (other than tracking cookies) empty, so I think that the problem is related to my registry get corrupted when I tried to install an update to Windows (or IE8). My problem looks roughly the same as that for the guy in this link: http://social.microsoft.com/Forums/en-US/genuinevista/thread/5c956fd9-0ade-4841-8383-c53e93d47680 but before I try something stupid, please give me a start. (As I have tried scannow and I can't boot mode safe (only ' disable the drive Signature Enforcement'), the solutions in this link don't work anyway) I think that it all boils down to getting the software licensing service to work and maybe a few other corrupt fixing registry entries. Could a SP2 install on do I cure everything?
Diagnostic report (1.9.0006.1):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0
Validation code online: 0x80070426
Cached Validation code: n/a, hr = 0x80070426
Windows product key: *-* - VFWRT - JGH7R-R933G
The Windows Product Key hash: gYrJFhcKVmHMbiVVuoEU7w/jsC0 =
Windows product ID: 89580-OEM-7332132-00015
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6001.2.00010100.1.0.001
ID: {8AD0B022-238E-42BD-A5CF-1328933C5B04} (3)
Admin: Yes
TestCab: 0x0
WGA version: registered, 1.7.59.1
Signed by: Microsoft
Product name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090302 - 1506
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: 6.0.6001.18152WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
WGATray.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Standard Edition 2003 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program may Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000]
[File mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6001.16606]
[File mismatch: C:\Windows\system32\Slcext.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\advapi32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18051]
[File mismatch: C:\Windows\system32\authz.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\msvcrt.dll[7.0.6001.18000]
[File mismatch: C:\Windows\system32\samlib.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\dnsapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\user32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159]
[File mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\powrprof.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\setupapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\oleaut32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\ole32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18167]
[File mismatch: C:\Windows\system32\shlwapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\version.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\winmm.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0]
[File mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\regapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\crypt32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\msasn1.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\userenv.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157]
[File mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\wldap32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\gpapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\slc.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\gpsvc.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\ncrypt.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\mpr.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\credui.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\cryptui.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\wintrust.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\rtutils.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\mprapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\atl.dll[3.5.2284.0]
[File mismatch: C:\Windows\system32\certcli.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\winscard.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\propsys.dll[7.0.6001.16503]
[File mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0]
[File mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\apphelp.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386]
[File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\devmgr.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0]
[File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\winspool.drv[6.0.6001.18000]
[File mismatch: C:\Windows\system32\cscapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6001.18131]
[File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\feclient.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\browseui.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\imm32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\msctf.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000]
[File mismatch: C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16386_none_9ea0ac9ec96e7127\gdiplus.dll[5.2.6000.16386]
[File mismatch: C:\Windows\system32\msi.dll[4.0.6001.18000]
[File mismatch: C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\comctl32.dll[5.82.6000.16386]
[File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\printui.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\usp10.dll[1.626.6001.18000]
[File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18049]
[File mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0]
[File mismatch: C:\Windows\system32\odbc32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\query.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000]
[File mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\scecli.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000]Other data-->
Office details:{8AD0B022-238E-42BD-A5CF-1328933C5B04} 1.9.0006.1 6.0.6001.2.00010100.1.0.001 x 32 *-*-*-*-R933G 89580-OEM-7332132-00015 2 S-1-5-21-380590955-2360834419-2564638157 HP-Pavilion ,RP827AV-ABA m7790y Phoenix Technologies, LTD. 5.08 20070330000000.000000 + 00051333507018400FA 0409 0409 Central Standard Time(GMT-06:00) 0 3 HPQOEM SLIC-CPC 100 100 Microsoft Office Standard Edition 2003 11 4A0FF75D558A06A 6zOCHSyGe8q22gukGZX7yf5OwMw = 70141 053-0631425-56923 1 Content Spsys.log: 0 x 80070002
License data-->
Software Licensing service is not working.--> HWID data
Current Hash HWID: LgAAAAEAAAABAAEAAgABAAAAAgABAAEAJJT82Wy11kRwlooj8vT2kSg3rFYqhQ ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-CPC
FACP SLIC-CPC HPQOEM
HPET SLIC-CPC HPQOEM
MCFG SLIC-CPC HPQOEM
SLIC SLIC-CPC HPQOEM
SSDT HPQOEM SLIC-CPC -
System erreor 5 access denied.
Hello
My OS is Vista Home Premium.
I was living problems such as not being able to open the windows update page & the control panel. A window came with a problem of validity of windows. Ran check avalidity I bought the system from the OS with the PC a year ago and will have checked it several times so I assume its true. Validation check came back with: -.This copy of Windows has failed the genuine validation.An unauthorized change was made to your Windows license or software installed on this computer is not currently compatible with Windows Vista.
He suggested opening Admin Cmnd Promt and told me what to type. By doing this, I got a response from "Software licensing service could not be started." "Sytem error 5 has occurred.
Site Web of Windows validity suggested Disk Scan that could fix the file and then run the validation again. done, but had the same error. Registry repair ran, but there is no remmedied the problem. going by the threads, this seems to be a common problem. Y at - it an easy fix?Thanks in advance,
Neil.Hello Neil,.
Please use the Microsoft Answers form. Have you installed new hardware of software? I'd say go on the manufacturing site and the download of the software and/or newer drivers. I would also be an analysis of the system of spyware. The link below has options for scanning your system.
Virus scan help
http://windowshelp.Microsoft.com/Windows/en-us/help/5c08774a-6602-490d-ba33-faed5c8939911033.mspx
Spyware scan help
Thank you for using answers Forum. Please let us know how it works.
Joseph
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
recovery of the Trojan - BNK.Win32 - Keylogger.gen and XP Home Security 2012
"I just get partially of the" XP home security 2012 through Trojan - bnk.win32.gen "virus/malware on an old xp sp3 computer that is protected by MSE and all updates were up-to-date until yesterday 1/3 when the virus is shown. How MSE failed I don't know, but even the "stand-alone sweeper' that I downloaded late last night would not find it or clean it. The virus deleted the files in system restore, shut down access to the Task Manager, turned the remote access to the computer "on" and created a user account for itself, making it an administrator. ". It has blocked access to the internet and little almost every executable there is on this machine. After trying every difficulty I could gather, including "computer beeps" suggestions, malwarebytes download, download spyware from doctors, I even tried downloading kav12.0.0.374en, I did the rkill and tkill but nothing find and eliminate the infection, at each reboot, that pop-ups will reappear after a few minutes.
Finally, against my better judgment, I ran "NPE.exe" of norton that I had to run because the virus kept blocking the executable running from security 'start of command-line only' mode. After graduating with the NPE success to start and run, he eliminated all traces of the virus and I rebooted the xp cpu with zero evidence that the machine was infected however the only way to use one of the applications is to go to the directory where are and run executables and windows applications, as all the games etc Notepad, wordpad, paint... tell me that the rundll32 has disappeared, but it is right in the system32 directory where it belongs. This computer is my mother, and there is no backup to speak, is there any where I can find the system settings to restore all other paths then restore the deleted system files?
Thank you
Nick
Hello nicktjr,
For specific questions on MSE, I'll post in the following forum:
http://answers.Microsoft.com/en-us/protect/Forum?tab=all
I would check there before another software antivirus running on the system to ensure that the two can co-exist without any problem.
The SFC scan helped to solve the problem?
Let us know.
Best regards
Matthew_Ha
-
Hello
I get this pop up every minute on my computer. RunDLL and he saidError loading C:users\myname\appdata\local\epinorapulena.dllThe specified module could not be foundWhat this means and how do I get rid of him? .... Help!Hi meads2359,
This could be spyware or something similar. Have you scanned your system of spyware? The links below has options for scanning your system. No program can catch all spyware.
Vista a care
http://OneCare.live.com/site/en-us/Center/whatsnew.htm
Virus scan help
http://windowshelp.Microsoft.com/Windows/en-us/help/5c08774a-6602-490d-ba33-faed5c8939911033.mspx
Spyware scan help
Thank you for using answers Forum. Please let us know how it works.
Joseph
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Suddenly I am more able to join all documents in word/works with my email. any suggestions why it stopped working, and how can I fix that
Collie thanksHello collie077,
Thank you for using the Microsoft Answers forums. I suggest that you use the links below to help you in your system against virus and spyware scanning. Your browser may be diverted. No one program can catch them all.
Vista a care
http://OneCare.live.com/site/en-us/Center/whatsnew.htm
Virus scan help
http://windowshelp.Microsoft.com/Windows/en-us/help/5c08774a-6602-490d-ba33-faed5c8939911033.mspx
Spyware scan help
Thank you for using answers Forum. Please let us know how it works.
Joseph
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Hi all, I get a storm of +'s typed in the password at startup box upward, in bars in safari and firefox coupled with a stuck key noise that stops when you press a key, I scanned with antivirus that seems clear, can anyone help?
Clings in the key on the keyboard? Wired or wireless keyboard?
Try to run this program, copy and paste the result in a response. The program was created by Etresoft, a regular contributor. Use please copy and paste the screenshots can be difficult to read. On the screen with the Options, please open Options and tick the boxes in the bottom 2 before the race. Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste into a response. This will show what is running on your computer. No personal information is shown.
Etrecheck - Information System
Restart your computer, hold down the option/alt - P - R keys command before the gray screen appears. Continue until you hear the startup chime for the second time.
-
Help in the removal of malware (chumsearch, software for scanning mega)
I need help to get rid of some malware somewhere, I am on my computer. He changed everything to chumsearch and put some sort of mega software that I deleted scanning and I think that mackeeper.
Im trying to add screenshots to this post but its does not save. The screenshots that I have are for today's data (who went it happened):
LaunchAgents:
com HotShoppy.agent.plist
com.jdibackup.JustCloud.autostart.plist
com.jdibackup.JustCloud.notify.plist
com.mackeeper.MacKeeper.Helper.plist
Come. MacUpdater.agent.plist
LaunchAgents:
com.adobe.AAM.Updater - 1.0.plist
com.adobe.AdobeCreativeCloud.plist
com.adobe.ARMD... 43c37a23d420d.plist
com HotShoppy.agent.plist
com MacUpdater.agent.plist
LaunchDaemons:
Come.Adobe.adobeupdatedaemon.plist
Come.Adobe.agservice.plist
com.adobe.ARMDC.Communicatior.plist
com.adobe.ARMD... JobBlessHelpler.plist
com Microsoft.Office.Licensing.Helper.plist
Help, please
Go step by step and test.
1. use Malwarebytes Anti-Malware for Mac to remove adware
https://www.Malwarebytes.org/antimalware/Mac/
Download, install, open and run by clicking on the "Scan for Adware" button to remove the adware.
Once this is done, exit Malwarebytes Anti-Malware.
or
Restart the Mac.
El Capitan removes adware only when connecting.
Section: If you could have the adware installed on your Mac.
Upgrade to the latest version of OS X
http://support.Apple.com/en-us/HT203987
2 Disable Extensions and test them.
Safari > Preferences > Extensions
Select Disable all extensions and test them.
Enable the Extensions one by one and test.
To uninstall any extension, select it and click the "Uninstall" button
3 safari > Preferences > Search > search engine:
Select your preferred search engine
4 safari > Preferences > general > home page
Visit the site of your choice that it be the homepage
Set your home page.
-
Help! DOS attack scans! I'm worried!
Hi all
So, I noticed some unusual ping spikes by placing the League of legends. I have also acquired a few devices not recognized such as 'Aplewatch of James' on my router of nothingness. That the name is incorrect, apple has two "P" s and also the Apple Watch doesn't have a wifi, bt just chip.
I also had a "macbook air Johanson" but my MBA is not yet turned on, he was completely off.
I changed the password and only authorized my mac address and everything was fine.
I now have the following on my netgear router logs (there are more than 300 lines, ill just stick a little.)
I write on the apple forums it is because 1, I hope the apple community and is, 2. I know that they will be useful 3. I have a time capsule and 2 expresses and wonder if that will be the effect on them, and 4 that I also watched one of the intellectual property on the internet and found that it belonged to apple!
Why apple scans my router back attack he analyses?Please, please someone help. I am very worried.
[DoS attack: ACK Scan] source: 122.252.42.217:443 Friday, March 12:17:32 18,2016
[DoS attack: ACK Scan] source: 122.252.42.217:443 Friday, March 12:17 18,2016
[IP DHCP: (192.168.0.6)] MAC address Saturday, March 18,2016 70:56:81:B0:80:FB 12:16:49
[DoS attack: ACK Scan] source: Friday, March 17.133.231.9:993 18,2016 12:15:44
[DoS attack: ACK Scan] source: Friday, March 17.133.231.9:993 18,2016 12:15:10
[DoS attack: ACK Scan] source: Friday, March 17.133.231.9:993 18,2016 12:14:36
[DoS attack: ACK Scan] source: Friday, March 17.133.231.9:993 18,2016 12:11:18
[DoS attack: ACK Scan] source: 17.133.231.9:993 Friday, March 12:10:41 18,2016
[DoS attack: ACK Scan] source: 17.133.231.9:993 Friday, March 12:10:19 18,2016
[WLAN access denied] of MAC: 04:E5:36:6F:5E:9 D Friday, March 18,2016 12:02:28
[WLAN access denied] of MAC: 04:E5:36:6F:5E:9 D Friday, March 18,2016 12:02:11
[DoS attack: ACK Scan] source: Friday, March 122.252.42.217:443 18,2016 12:18:51
This IP address belongs to Apple
Maybe you are looking for
-
Yahoo has hijacked my search bar where I could not find anything other than this site. I reset Firefox and now MANY sites continue to ask for a security exception. At amazon, gmail, google, and every google search. Even after that I confirm my except
-
I really don't want to be automatically signed in. I like to keep the Skype icon on my desktop so that I can connect when I want to. For the moment, the length of the time required for Skype to connect to 4 x longer than all the rest of my laptop whi
-
I bought this machine with just a SSD because I wanted to install two hard drives that I already own. However, the images in the manual show upgrade you will need to attach nylon 4 pins for each hard drive in the drive cage. The pins hitting the slot
-
I asked a question before, but my description was not detailed enough. As part of an attempt to deal with the issues described below, I discovered that I couldn't boot from the HD Recovery. If I have to do a clean reinstall of the operating system, I
-
where the canon L lenses are made
Hello, I want to ask where are the canon lenses L. do all L lenses are manufactured in Japan, while the other (non - L) manufactured in Taiwan and China. Thanks a lot for your answers