I have a printer HP 1600, scanner copier, installed on the computer, but I can't scan help!

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  original title * Bubbles44

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  Hello Sharon,

  Thanks for posting your query on the Microsoft Community.

  I would be grateful if you could answer the following questions:

  How the computers are connected? If they are connected as a workgroup or domain?

  Method 1: Disable the security software and check if the printer works.

  Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 2: You can turn off the Windows Firewall and see if you can print.

  1. Press the Windows key +X key.
  2. Select Control Panel.
  3. Click on the firewallof Windows .
  4. Select enable the Windows Firewall On or off on the right next to the sign.
  5. Select the radio buttons Turn off firewall under Private and Public network settings

  Warning: after reviewing the issue, turn on the firewall.

  Method 3: Refer to the suggestions for the following links.

  How to troubleshoot printing problems in Windows:

  http://Windows.Microsoft.com/en-us/Windows-8/How-to-solve-printing-problems

  Solve printer problems:

  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Hope this information helps and let us know the State of the question, we will be happy to help you.

  Thank you.

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  The next thing to check is that "HP Device Monitor" is running.  This background process is responsible for detecting the keys for scanning applications.  If you open the activity monitor (located in/Applications/Utilities) you should see this class as one of the running processes.

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  Thank you.

  Hello

  1. you have any security program installed on the computer?

  2 did you a recent software or changes to the material on the computer?

  Method 1:

  I suggest you to disable any anti-virus program and check if the problem persists.

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 2:

  You can also run the printer Troubleshooter and check if it helps.

  Open the printer Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 3:

  I also suggest to try to run the System File Checker scan on the computer. The scan will replace all the Windows files corrupted with new ones.

  Click on the link mentioned below for further guidance on the scanning of the file system Checker

  http://support.Microsoft.com/kb/929833

  See also:

  "The computer cannot communicate with the scanning device" Error message in Windows Vista

  http://h10025.www1.HP.com/ewfrf/wc/document?CC=UK&DLC=NL&DocName=c00852756&LC=en

  I can't scan in Windows using the HP software

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02661093&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=4323659

  Hope this helps and let us know if you need more assistance. We will be happy to help.

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  Someone has had this same problem and solved?

  Thank you

  Dave

  If you have not tried to reboot your PC, I would. If this does not clear the issue, I would follow the following steps:

  1. Click Start-> Control Panel
  2. Select uninstall a program (it's the heading programs)
  3. Find your driver HP software; Select it by clicking on it once, then select Edit. If the change is not available, select uninstall/change.
  4. Select repair and then follow the prompts for your software repairs itself.
  5. If your software does not have the repair option, it may be advisable to download the latest drivers from support.hp.com site. Uninstall the drivers for your printer, and then reinstall them using.

  If these steps do not work, please post and I can continue further with troubleshooting.

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• says printer can't communicate with the computer, but used to work

  also says: check the firewall settings to ensure dleacoms.exe is not blocked
  

  Hello

  In order to quickly provide a solution, please answer these questions:

  1. what version of Windows operating system is installed on the computer?

  2. What is the brand and model of the printer?

  3 did you do changes on the computer before the show?

  I suggest you follow the steps in the link to allow a program in the firewall.

  Allow a program to communicate through Windows Firewall

  http://Windows.Microsoft.com/en-us/Windows7/allow-a-program-to-communicate-through-Windows-Firewall

  Note: By default, most programs are blocked by Windows Firewall in order to make your computer more secure. To work correctly, some programs may require you to allow them to communicate through the firewall. Before allowing a program make sure that you have got this information from a reliable source because it can affect the security of your computer.

  Hope this information helps. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

• printer connects to the computer, but the two are connected to a wi - fi connection

  Printer connected to wi - fi and laptop works fine, but when I try to install the printer to computer keep getting installation failed

  Hello

  1 have had any changes made on the computer before the show?

  2. do you get an error message? If Yes, what is the full and exact error message?

  3. what operating system is installed on the computer?

  Method 1:

  Check the link and try to run the troubleshooter to check if it helps.

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Method 2:

  Check the link and see if it helps:

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  If the problem is not resolved, please provide more information to help you best.

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  Hi LouiseFarmer,

  It seems there is a problem in the basic WIFI the printer setting.

  I suggest you show the manufacturer's Web site to learn more about the drivers and the printer setting to print via WIFI.

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• Can not get the printer to answer (Dell P703w) printer is turned on, is recognized by the computer as the default printer, but when I try to print a page - nothing happens

  Printer is turned on, is recognized by the computer as the default printer, but when I try to print a page, I get nothing. Have you tried "Troubleshooting" and it says I have 3 items in the quieh that prevent printing?

  Hi, Mike,.

  A moderator has moved this thread to the hardware and drivers Forum.  Note the drop-down menus by clicking on the links below.  Thank you.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware

  Save the documents you want to print

  Open the Printers folder

  Right-click on the printer icon and select open

  Click file > cancel all Documents

  Close the print queue

  Start > type services.msc

  Scroll down to print spooler

  Click with the right button on spooler and select stop

  Wait for Windows to stop the Service

  Close Services window

  Start > right click on computer

  Select manage

  Select Device Manager

  Click on the + sign next to the IEEE... compatible printer

  Right-click on the driver and select uninstall

  Click on the + sign next to imaging devices

  Right-click on the driver and select uninstall

  Click on the + sign next to printers

  Right-click on the driver and select uninstall

  Click on the + sign next to Bus USB controllers

  Right-click on the printer driver and select uninstall

  Close the Device Manager

  Computer reboot and Windows will reload the drivers

  Back to Services.msc

  Right-click on print spooler and select start

  Wait for Windows to start the Service

  Services nearby

  Try printing again

  Go to the manufacturer's website and search for driver updates