Scratches on photos

I've now had my Photosmart HP 6510 for almost a month, and I'm so happy that I got this printer, there everything has worked perfectly, so far. I do a birthday card in Word, I text boxes, flags (no real photos) and then an actual picture I took myself. This image gets scratches when I print out, I tried to choose another image, but we got so scratches. If you hold the paper in vertical stripes are horizontal, and on all the prints that I have scratches are in the same place with the same space between them. I also tried cleaning the print head, but it did not help. I'm something wrong or what is happening, I printed on normal paper before and he did not have any scratches. Help, please. Thank you very much. Best regards Isaura Christensen

Hey Garytech1, I couldn't try before today, I really really did nothing except turn on the printer again, but maybe it was just. Perhaps, he fixed the problem itself when preparing itself until it is ready to print. I don't know, but when I printed it was just fine so I'm just happy. Thanks a lot for your answer.

Tags: HP Printers

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