I have all the expansion pack for the sims 2 and have played without any problems so far, I have recently received an "itch" to play again after a few months and now I load it and after one or two minutes of play, the game will freeze and then the screen goes black and hangs my computer all, cntrl alt del does not work I have to turn off the freezer. I know I have the right for the game card as I played it for a year or so without any problems, IV ' e read a lot online that many people have had the same problem and cannot find a solution, or at least do not have anyway.

Any help would be greatly appreciated! : Thank you D

PS I have windows xp

Hi Jamie.mcgookin,

1. did you of recent changes on the computer?

2. you receive an error message?

Method 1

I suggest that you set the graphics hardware acceleration.

(a) click Start, click run, type desk.cpl in the Open box, and then click OK.

(b) in the settings tab, click Advanced.

(c)T roubleshoot tab.

(d) move the notches on both Hardware Acceleration slider to the left of full to the setting disable all cursor and advanced drawing accelerations .

(e) click OK and then click OK again.

(f) test the game.

Method 2

If the previous step fails then I would suggest that you visit the graphics card manufacturer's website to download and install the latest driver for the graphics card, check if it helps.

How to manage devices in Windows XP


Also see the link below for more information on the adapter for graphics supported for the game.

Minimum system requirements for the Sims 2

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

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