Screen blackBerry Smartphones Black, red light flashing

I was downloading an application when a screen message told me to reboot to continue the installation. I pressed the Off button, but now, despite pressure on the Start button, the phone will not come alive, even if she was recently charged. There is just a black screen and the little red light flashes from time to time.

Hi HarryTyrrell

Welcome to the BlackBerry Support Community Forums

By pressing the button Off is not the correct way to restart our BlackBerry device, please perform a battery pull reboot as this device while is powered on remove waiting battery for a min. and then reinsert it wait until the device take a long restart. See if that helps.

If this isn't the case, then try to start your machine in Safe Mode and in Safe Mode uninstall your downloaded recently or that you think is responsible for this.

KB17877 How to start a smartphone BlackBerry in Safe Mode  

 

Try it and tell us.

Prince

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Tags: BlackBerry Smartphones

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