Screenshot of Xperia Z3 problem.

Hello world. I have a problem with my z3 otherwise perfect. Whenever I try to take a screenshot, I get a message saying that the operation succeeds in a pop-up notification but, there is no way I can find my screenshot anywhere... What should I do?

Hi @Rosebud64

OK, let´s ttry what follows, but first, make a backup of the device information. Perform a repair of the system usingbridge for MACor PC Companion . The process will erase all internal memory. You might need to charge your device for about 1 to 2 hours until the device has so at least 80% battery. Turn off your phone and unplug the PC (Hold to increase the volume and power for 10 seconds) start PC Companion and select the area of support then update my phone/Tablet and then blue repair my phone/Tablet and follow on screen instructions - when prompted, connect your phone turned off always hold volume or back button - this should begin the process of repair or reformatting. If you use Windows 8/8.1 or a 64-bit operating system and then adjust the settings for PC Companion and run in compatibility mode and has chosen Windows 7 or XP. Keep us updated please, I m available for questions.

Tags: Sony Phones

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