Authentication of Wifi Compact Xperia Z3 problem

I just bought the z3 compact xperia and will have problems connecting to wifi. It connects iinitally, but then it says "authentication problem. The password is correct, and I don't have this problem with another camera. I need a solution that does not involve having to access the router. Someone knows how to fix this?

Thank you.

You have access to a PC or a Mac? I would recommend that you try to repair the software of your phone using PC Companion or Bridge for Mac, but please note that this will reset your phone and deletion of your data. When you start the phone and set up again, make sure to turn off the option to backup & restore with Google when you add your account because it contains WiFi settings and to avoid problems under restoration.

If the issue should stay I recommend that you contact a local support team or a location of the helpdesk to have your phone checked.

Tags: Sony Phones

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