Screw is missing after service and can't find the right display driver
Last week, I complained about the weakness of the MIC and I sent mobile care Toshiba in Adelaide. Yesterday, they sent it.
Problem:
I checked the laptop carefully and discovered there is a missing screw near the wireless switch. (The type of screws must be F6.5). Pourriez-Toshiba sent me that screw so that I can put that back on?
problem 2:
The problem, my laptop had last week was low level of the microphone. I adjusted the level of the microphone to 100% and 0% boost, I can't do something the mic flag shouting at the mic.
Yesterday when I check the den report, he said "his updated and adjusted video drivers mic boost, replaced mic, update bios, past all the diagnostics unit.
It worked well when I checked. But for some reason, I need to re - install the laptop. After I reinstalled the system, the same old problem came once again! Then I updated the bios, audio drivers. According to the report, I should update the video driver too. I went to mytoshiba.com.au, in the download page of windows 7 for the P500, I couldn't find the video driver for my laptop. Mine is "NVIDIA GeForce GT230M version = 8, 15, 11-8642". The driver on the web page is '8.634.1 - 090729 a - 086065C - Toshiba AMD display driver.
I even downloaded and tried to install the video driver. After the extraction is completed, I checked the basic information from this computer. The bios and audio drivers are updated, but the video driver is always the same and low mic level problem is still the same.
Last week I called twice the phone supports, more than an hour of waiting, spent a lot of time on the forum, made a very ugly box and sent the laptop to the mobile Center, my laptop has been opened and changed the part and sent to me. After all this, I still have the same laptop with the same problem and now missing a screw!
I appreciate the work that technicians did. They did fix the problem. But I don't want to send the phone to them each time after I re - install the system. So please tell me how to solve this problem.
Hi sayhi80,
I doubt that Toshiba you can send this screw but you must contact the service provider allowed again. I'm pretty sure they can send you the missing screws and you can install it yourself. This should take only a few seconds.
Regarding your question on the display driver: what graphics card you have exactly? If you have an nVidia card, you can install the t AMD display driver.
In addition, it would be interesting to know what laptop you have exactly. Maybe you can post the exact model number.
Normally all the drivers are placed on the page of Toshiba
Tags: Toshiba
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