Script error (whtopic.js) when opening a topic that contains an integrated video (iFrame)

Hello!

Made first: RoboHelp HTML 11.0.4.291 / SSL = WebHelp / 8.1 Windows / IE 11.0.9600.18283. And I searched on this forum (and the entire CANVAS, actually) for a response, but nothing helped.

And: English is not my mother tongue and I work with the German version of RoboHelp. I hope you understand my problem though. ;-)

I work with a project that contains the card ID for opening sensitive to the context of the subjects. All of a sudden, we seem to have a problem when a context sensitive topic is open, but only, when this topic includes integrated video (iFrame), which is linked to our YouTube channel (when I delete the embedded video, the error no longer appears, so the reason for this problem must be the video). I get a script error about the whtopic.jsfile, but this script error is not really useful, because it shows 0 for the line, the character and its code (see Image below):

WebHelp_ScriptError.png

When I click Yes in the error message, the subject appears correctly and I can play the embedded video, but the navigation pane is not displayed. I have to click on view in the upper left corner, and then everything seems to be ok.

Someone has an idea what causes this problem? And how can I avoid this script error message? If I can't solve this problem, I think I'll remove all the videos embedded and just provide a link to the video on YouTube.

Your help is very appreciated.

Thank you and greetings from Switzerland,

Kurt

Even if I sent two html files to Willam, he is unable to reproduce this error.

I therefore close this thread, although it unfortunately has not been resolved.

@Willam: thank you very much for your support!

Tags: Adobe

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