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• When I click on the 'Get' button in the app store for El Capitan, the beachball cursor rises and crashes the app store (not responding) in the force quit window...

  When I click on the 'Get' button in the app store for El Capitan, the beachball cursor rises and crashes the app store (not responding) in the force quit window...

  How can I fix it?

  Nevermind, I restarted the computer and it was fixed

• Apps are not available in all countries, Canada

  How is it ePrint apps are not available in the Canada, some of the applications are really good but a lot of things I love does not exist in my country, I have a 7510 e printer.

  Hey emma22,

  I want to assure you that I understand completely.  Birthday cards that you are wanting are likely coming from the Hallmark greeting cards app available to some printers depending on your region.  It is a 3rd party application that is controlled by this Distributor.  Regions and the printer availability is defined by this 3rd party company.

  On the sheets to cover Fax, I checked on the availability in your area and you are right in saying that it is not available. I wasn't able to get a definitive reason behind why, but my best speculation would have to be some differences in the structure of the composition according to your region.

  I was able to confirm through workers in your area, however, that these 2 apps are not available in the region of the Canada well and you are not somehow overlooking them.

  Hope this helps,

  Jason

• Why the app is not available?

  Good day! A plan of creative cloud for photographers (one year prepaid) took place in 09.05.2016. The number of the last transaction: 12144240659.Delivery address: ALEKSANDR KOSACH. Why the app is not available? Please give answer to mail: [email protected]

  Forum questions are answered in the forum, not by email

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• paid for app is not available

  I bought Photoshop CC annual access through creative cloud, but the app is not available. I can only download a demo. Support is not available, so I'm stuck with back option fresh with the Bank, but open to all ideas.

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• New iMac, iDVD see the gift in the App Store, always available?

  Hello

  My iMac years ten is eventually died a few months ago, and last weekend I finally got a new iMAC. The main things I used my iMAC and use the other for, are photos, movies and DVDs of trips I make. I didn't keep up with iLife, but it seems like iDVD is not available, even with iPhoto. Of course, I could use an update on what are my options.

  Thanks in advance

  iDVD has never been available since the Mac App Store (but can be gotten from iLife DVDs) and iPhoto has been replaced by pictures, which is bundled with 10.10.3 and newer.

  (143409)

• While the MBP for repair, I downloaded FCP 10.2.3 to a computer lent. Back on my own machine, FCPro borrowed machine library will not be opened because it was created with a newer version of the CPF App Store not 10.2.3 full download

  While my MacBook Pro for the repair, I downloaded FCPX to a computer lent 10.2.3. Back on my own machine, library of FCPX of the borrowed machine will not open because it was created with a newer version of FCPX. And the App Store won't let me finish a 10.2.3 download because the FCC is already on my computer - and he says that no update is available.

  FWIW - MBP 15 "beginning 2011, running OS 10.11.6 Beta (15G7b)

  Any ideas that can help me to keep the day of the Assembly, I did on the other machine?

  Move the application to the trash and try to download it from the shopping page.

• Badge of the App Store display available updates after updating all

  With the help of iPhone 4 with iOS 9.2.1

  After Update 9.2, then 9.2.1 I update applications download in iTunes and sync then peripheral.  9 app and iTunes updates show that they are copied and synchronized.  But the insignia of the App Store on iPhone still shows 9 available updates.  In the App Store, the 9 apps show as 'open', but 'install all' is grayed out.  I opened a few apps in the App Store or on the usual icon, and they seem to work ok.  I tried to restart and reset, but badge always shows a number.

  BTW, have also an old iPad and iPad Air now with 9.2.1 and this issue is not present.

  Hide the problem is to disable the badge icons in Notifications

  Or update directly with App store on the phone

• App store watch available but fails with the message that requires version 10.10

  I've updated worm 10.11.2. in the last 24 hours is then went to the App Store and update all applications.

  My Alerts always show an available update and when I go to the store it shows 'Apple Configurator'. Now when I try to update I get the message "we could complete your update. This update requires OS X version 10.10. »

  How to clear is that both my alerts and the store?

  (I found earlier but nothing since 2012 messages, and I want to be sure that it is always topical).

  I did find 2 previous conversations and want to ensure that this solution is still topical.

  App Store displays the available updates, but no applications update

  update the iMac App Store list 1 avaialable

  Open a search window by pressing Command-F key combination in the Finder. Select the Mac as the scope of research and the research of the app (s) in question by name. Delete all obsolete copies that you find.

• Why am I notifications for updates on App Store not a secure connection when I try to connect to my Mac?

  NO notification ofT SURE WHY MY APP STORE on my Mac updates, signing gives me a warning asking if I want to continue? Cannot establish a connection to the App Store. When I clicked on continue see what would happen, the app store wouldn't load & strangely started flashing

  bed do not remember when I had a security update, it was too long, even when I was able to check the updates where available mountain lion 10 or Safari mac has been an update. I hope someone can help , whenever I post a question? I don't seem to get is notified or a response! Thanks K
  

  Connection to the problems of the App Store

  Connection to the problems of the App Store (2)

• Why is my multi folio app now not available?

  Hello

  We are a small company that intends to publish 4 times a year through our application of folio multi (Challenger times).

  https://iTunes.Apple.com/us/app/Challenger-times/id716732152?LS=1 & mt = 8 & = Website utm_source & utm_medium = organic & utm_campaign = CT + 2013 + Q4 + Apple

  As we must publish on more than apple devices, and we wanted to create a folio multi app, on the advice of Adobe, bought professional edition on a monthly basis.  He advised us that once our app was in the store and we were not to publish new versions we could return to the creative cloud version and the app would stay live, the upgrade to professional whenever we wanted to create and publish a new folio and on payment for additional download packages where necessary.

  HOWEVER - now our professional edition has lapsed we were informed that the new folio downloads are not available for new users. This means that we are unable to make any new promotion of it.

  For a small business pay for full access for the whole year is not financially viable, especially when it is a free application that expect only download a number around 500 per folio.

  Now that we have created and promoted, the application that's in store we are essentially now required payment of business tax each month, which is a total nightmare for us.

  Is it possible that we can do the multi app folio and folio available for new users with a different subscription current?

  Help!

  I don't think that you have a full understanding of the difference between an application

  and a folio. The application will remain on the store and slips that everyone

  has downloaded will remain on their devices, but your folios are hosted by

  Adobe and since you finished your subscription that they put an end to their hosting of

  the content.

  In short, if you want your problems available to new subscribers you

  pay $500 / month.

• Why is the app store not update/download apps

  It has been more than a week.  I have 35 applications that need to be updates and new applications I want to achieve... downloaded and the app store is dead... just dead and useless.  I did research on the issue and none of the solutions I've scratched the work.  How Apple let this just drag?

  In addition, I feel like that has happened, my battery seems to be draining much faster than usual.  I can't help but speculate that something is happening in the background of this phone and it's associated software.

  If my version 9.2 is not the most recent, then my phone is not letting me check for later version software (an error pops up when checking for software updates in the settings... this small wheel just guard spinning that appears an error message).

  If this continues, I'll have to bring my phone and I am seriously considering to return to Android.  I'm frustrated to say the least... and is preparing to launch this gigantic brick of a phone off the Bay Bridge.  Help!

  Hey Ssimon311,

  I understand perfectly that you think your iPhone does not like you would expect! Don't worry, I'd be more that happy to help you troubleshoot I hope that your problems you're having with your iPhone. We follow these steps to see if they will help you with problems you encounter. After each step, try to see if they fix your problems.

  • Update to the latest version of your iOS device.
    • Try to update your wireless or with iTunes iOS device before continuing to try the other troubleshooting steps below to make sure that we are able to solve the problems properly your iOS device. If you need help, update your iOS device, please see this Apple support article: updating software on your iPhone, iPad or iPod touch - Apple Support iOS
  • Troubleshooting steps to try to solve the problems of updating and installation of applications.
    • Make sure you run the latest version of iOS.
      • To determine if you are running the latest version of iOS please open settings > tap general > press "Software Update."
        • If your iOS device is up-to-date, you will get a message saying "your software is up-to-date."
    • Then reset your network settings
      • Open settings > tap general > press Reset > tap reset network settings
        • If you are prompted to enter a password, enter it now, and then follow the instructions on the screen.
    • Now try to connect to iTunes and App Store
      • Please see this article from Apple technical support for assistance in signing off iTunes and App Store: Apple on your iPhone, iPad or iPod touch - Apple Support login with another ID.
    • Then disconnect to iCloud
      • If you need assistance signing in iCloud, you'll want to see the article as well as the previous help on signature of iCloud: log on with another Apple ID on your iPhone, iPad or iPod touch - Apple Support
  • Troubleshooting steps to help you with the battery on your iPhone.
    • Try restarting your iOS device
      • Press and hold the sleep/wake button
      • Drag the slider to turn off your device completely.
      • Once the unit is off, press and hold the sleep/wake button until you see the Apple logo.
    • Apple provides some tips to help you get the most out of your iPhone battery that you can find here: http://www.apple.com/batteries/maximizing-performance/
    • If you want anyway, you can configure a Genius Bar appointment for them to check the status of your iPhone's battery.
      • Set up an appointment at the Genius Bar:
        • http://www.Apple.com/retail/Geniusbar/
      • IPhone battery and repair costs:
        • https://www.Apple.com/support/iPhone/repair/battery-power/
    • Mode low power
      • Open settings > scroll down and choose the battery > turn lower on power Mode on/off.

  I hope I could help you. If you have any questions, feel free to ask I would be more than happy to help! I have an iPhone too and I don't appreciate it as much when it does not work properly either, so I completely understand how you feel. The great thing is that communities Support Apple is here all the time with people who are all here to get help, or help others. Then stop again if you need more information, right?

  -Good luck,

  John

• Version of app store not the developer of functioning entirely version?

  I downloaded a program of conversion of graphics widely used and much appreciated in the App Store ($39.99) only to find out after that I recorded and tried to use it it lacks all the features and does not the a specific task (read and convert Kodak PCD files) I bought it for. There was no warning or other indication on the Apple App Store was selling a version modified and disabled. I've never met this before.  What should I do?

  Contact the developer or click here and request a refund.

  (139431)

• Why isn't there a itunes store not available in Liberia?

  I have a 6 IPhone I bought in Liberia and I opened an identifier apple with Liberia is my country. Surprisingly, I couldn't do purchase in the ITunes store with my visa card because, as I later learned, it is not available in my country. What makes things more discouraging it is that I also have a US store Apple ID but when I want to buy to store my visa will be denied. Its really frustrating. Can someone tell me when the iTunes store will be available in my country Liberia? I'm a big fan of Apple products, but I can't manage restrictions to make purchases.

  We are fellow users here on these forums, we won't know if/when iTunes content may be available in Liberia until Apple announce something (Apple cannot sell the content where holders of license for sale; and potentially where the laws of the country allow it)-If you want to leave a comment about this to Apple : http://www.apple.com/feedback/

  (You must be in a country to use his shop, which is part of the terms of the store, that you agreed to respect - you cannot use the US store, unless you are in the United States, and you cannot use a credit card issued by the Bank non-us with the US store).

• App Store not opening

  I have a macbook mid 2012 Pro version of OS X El Capitan current 10.11.1 that the app store is showing an update is available, but I can't get the app store to open, let alone to update!  All I see is a wheel that turns in the top left corner near the red, yellow and green buttons.

  I tried to restart my macbook, but the problem remains.  Can someone help me please.

  Thank you!

  Start safe mode and try the App store.

  Follow these steps to start in safe mode.

  • Start or restart your Mac.
  • As soon as you hear the startup tone, hold down the SHIFT key.
  • Release the SHIFT key when you see the logo Apple appears on the screen.
  • After the Apple logo appears, this may take longer than usual to reach the login screen or your office. This is because your Mac performs a check of directory of your drive to boot in safe mode.

  To leave safe mode, restart your computer without pressing any keys during startup.

  By the end of 2012 mini Mac, OS X El Capitan 10.11.2; Apple Watch, 38 mm silver AL, Watch OS 2.1; iPad 2 & iPhone 6 + iOS 9.2 air