'Security software audit' blackBerry smartphones frequently and can not stop it

I have a Torch 9800 - that I bought second-hand with a full reset. I got all my contacts and details copied by my local orange store.

I'm totally new to Blackberry, and I find it very frustrating with an action of 'Check' security software often happening on my phone. The screen goes black with the Blackberry logo, and a white line slowly updates. Everything that happens I can't action one of the buttons.

I went to the Options > Security (no services) state information > Blackberry button > check security software

It passes through loads of ticks and said passed safety tests. But this action has not prevented frequent checking.

What I am doing wrong? Or what should I do?

Well, it's completely different. If your device is second hand, so now you go ahead with the measures of the seller and the buyer steps in the public knowledge base article:

Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

Tags: BlackBerry Smartphones

Similar Questions

  • Outlook Express - I get same message three to four times and can not stop feeding.

    I get same message times three and four years and can not stop feeding.

     
     
    Moved from feedback
    Original title: outlook express

    Have you tried to delete the Pop3uidl.dbx as Steve suggested?

    Tools | Accounts | Mail | Properties | Advanced. Uncheck: Leave a copy of messages on the server. Then, remove the Pop3uidl.dbx file. You will get the messages once more, but it should be.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, the files of user OE (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the Pop3uidl.dbx file and delete it.  Another will be created automatically when you open OE.

  • Help blackBerry Smartphones, my 9900 will not stop the download, but I don't know what it is

    I've updated 3 applications today on my bold 9900, bridge, evernote, and messenger.  Once I got all the updates and the phone restarted, the action icon download started running and has not stopped for almost an hour, unless I turn off the wifi manually.    He went briefly, about 3 minutes, when I synced my playbook with my "BOLD" under the bridge blackberry APP on my phone.  I tried to go to the screen to home where she tells about what applications are running and that's only usual ones, home, bbm, internet, phone and messages.  I tried turning off the phone several times, but the problem still persists.  help please?

    I finally uninstalled applications update 3 and made the 2 battery grips.  This is the bridge blackberry app that was causing the problem.  Perhaps there is a glitch in the last download.  I'll check the forums later for any info. on that I have reinstall before the App on my phone.

  • E-mail blackBerry Smartphones Outlook and BB not wireless sync. The BES.

    Hello

    I recently changed from seven years of Windows Mobile to BB. I am on a BES and the changes I make on the prospects to your desktop or Blackberry (Bold) are not synchronization in both directions. It's frustrating. My COMPUTER helpdesk advised me to "clean up" the BB a couple of times and we did it. Also my manager office of BB is not configured for synchronization as by their advisor who they explain everything is wireless.

    It of frustrating and makes me think how it was easy with Windows mobile. Help, please.

    Thank you.

    Your BES admins should work on the issue of synchronization.

    For the issue of the separate boxes of Messages, see this...

    By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

    Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

    • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

    Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

    Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

    Or, if you have the correct device OS version (I know for sure it works on 5.0.0.32 8 of the storm), the device gives you options for what to display in Messages and you can remove BIS email accounts.

    I hope this helps explain how it all works!

    Good luck!

  • BlackBerry Smartphones Media Card can not be read question - tried several 'solutions '.

    This morning I look a some photos on my BlackBerry Pearl 8130 (carrier Verizon) and all of a sudden, when trackballing on a thumbnail and trying to open the photo, it just sort of frozen. She would not open the photo.  After a few seconds, the best hypothesis, I would say that 30 or less, it says "Media Card can not be Read. I went to the Options > Media Card and checked all my settings.

    Map of media Support - > on

    Encryption mode - > no

    -> On mass storage support

    Enable Auto-> guest

    I put the MicroSD card in the card and my laptop and he could read all the files correctly. I put on my C: drive and formatted the card in the phone. The BB gave a successful message and again, could not be Read...  I put the card (with the files back on them) in another bead and it reads the card and thin files.

    This happened only once in the past and the infamous battery pull worked. I tried 10 + times now with my phone and still no luck. Whenever I left the battery longer and longer. I am sure that is not the card, and it is not stuck in mass storage Mode, since I've not directly connected the phone to the computer with the cable from the problem.

    It seemed if strange could be viewing of a file on the card and then all of a sudden stop grateful the card. All the copper in the card slot rods are straight and not bent. The card is a SanDisk 1 GB.

    Any help would be appreciated.

    I think you're right. I had two go wrong in mine, unrelated to the BB.

    Please let us know when you get another, and we can go over the options.

    Please solve this thread and open a new one when you get the card.

    Thank you

  • BlackBerry Smartphones Internet Email can not be activated (grey button)

    I was able to use the Internet e-mail accounts, before installing the BES (by chance) on my BlackBerry Bold 9780 v6.0.

    After performing a factory reset and wiping my BB, (to get rid of BES), email no longer works.
    When go to configuration--> account--> Internet e-mail account--> I can not enable e-mail accounts (activate the button is grayed out), or I can remove them.

    A few things you can do...

    (1) registry HRT: If you have an OS 6 device, look at options > device > advanced > Routing Table of hosts... etc. Go to any entry here and press Menu > save now.

    (2) refer the Service directories: KB02830 send the directories for the BlackBerry Internet Service

    Finally, if none of that works, the from your BlackBerry browser, go to this address: mobile.blackberry.com

    On this page, select Communications, then send and choose the type of e-mail (Yahoo, Gmail, other, etc) and go to your email it configuration.

    I hope that will move things again for you!

  • BlackBerry Smartphones some laptops can not open my text Messages

    Hello! Can someone help me? Why some laptops can not open the message I send using my flashlight. Something like "Unable to open. Format not supported ' message. What should I do?

    Thanks 4 the help.

    On your home screen, click Text Messages > Options, scroll to SMS and change it to 7-bit. Press menu, and select Save.

    Let us know if that helps.

  • BlackBerry smartphones, that I can not connect to App world. Why?

    I downloaded the app world on my BB and then I tried to log in, but he continues to display this message: could not validate the address and email password combination. And then I clicked on the password forgotten and typed in my e-mail address and then shown this message: Blackberry App World is having problems connecting to the Blackberry App World Server. Check your network connection and try again. (Error Id: 3067)

    What will I do to fix this? I can still connect to the internet via my browser, but I want to use my App World to try different things! -S ' Please help me. Thank you very much! ^_^

    @hflamand
    This issue 5 is for OS6. You have the OS5 if it does not apply to you.

  • BlackBerry Smartphones backup and restore not working do not or am I missing something?

    I installed the office mainly Manager to be able to save the info on my computer.  Only problem is when I go to back up and restore the button which allows me to back up (or restore) is not highlights, so it is not allowing me this option.  It will allow me to access all what is the 'Advanced' and 'options button' on the backup and restore window. I don't want to lose all my info again if the phone fails then please HELP!  And it took me about 10 tent before Desktop Manager loaded correctly on my computer so don't know if the problem is in the installation, but when I look at the desktop window manage it shows "disabled" and also does not allow me to choose one of the options in the top bar.  How can I activate this program?  When I tried to load the disc I got some message to be now able to run Adobe scripts so don't know if it's maybe part of the problem.

    Not as inept that I thought I was.  Had to go to the Manager of the office, is go to Options in the toolbar, you click 'Connection settings' and chose USB option and detect and now everything works fine.

  • BlackBerry smartphones, that I can not connect on blackberry application workd

    I managed 2 create my blackberry ID. "" But when I want to connect, it says: "year Error has occurred please try again later".

    Hi and welcome to the Forums!

    Here's a knockout who deals with this error:

    • KB25882 "An error has occurred. "Please try again later" is displayed when the user tries to access BlackBerry App World

    I hope that it contains something useful

    Good luck and let us know

  • BlackBerry Smartphones Vibe AND ring NOT Vibe PLUS ring

    Would love my new "BOLD" 9000 to viberate and ring at the same time, viberate firstly, stop, then second ringtone.

    What's not an option?  Is it possible to make an option?

    There are three utilities that I know who will do it for you:

    BerryBuzz

    Ringer and vibrator

    VibAndRing

  • Bug in blackBerry Smartphones: 9790: Wikitude does not and can not be upgraded

    Bug: 9790: Wikitude does not and can not be upgraded

    Priority: Low (assuming that no one will use Wikitude now anyway)

    Severity: low

    Note: I understand that this is not an application of RIM, but it is an application preinstalled in BlackBerry Bold 9790, so please take care of this. I tried to document the issue as much as possible.

    I can not re - test, simply because I don't know how to install the old version. So, these are the steps that I went to join bugs:

    (1) have a 9790 Bold with the BlackBerry OS 7.0 as it was officially sold

    (2) Upgrade Bundle 2466 (7.0.0.609 Platform 9.16.0.77)

    (3) fully upgrade all official software from RIM AppWorld (Protect, Facebook, etc)

    (4) to set the phone to use location services

    (5) launching Wikitude

    YOU CAN SEE:

    Wikitude starts and appears the window ' Version is no longer supported. " Please update"and the OK" "button.

    6) click on the OK"" button.

    COMMENT: Wikitude closes and opens the browser with the URL:

    http://blackberrydl.Mobilizy.mobi/Wikitude.jad

    Two buttons appear: 'Download' and 'Cancel' and box "application Set permissions."

    (7) check them "Set application permissions" box (same end-test result is observed with this box unchecked)

    8) click on the Download"" button.

    You can observe: window: "Wikitude: Wikitude GmbH contains a module called Wikitude.» A module with this name already exists in the application "Wikitude". If you continue "Wikitude" will be replaced by Wikitude:Wikitude GmbH. proceed? »

    Buttons 'Yes' and 'No' appears.

    9) click on the Yes"" button.

    Observe: Download process begins, download file with a size of 4366 KB

    You can observe: after the success of downloading a new window appears with the message 'Error' and 'Ok' and 'Détails' buttons

    10) click on the button "Details".

    You can watch: new window with the message "Invalid COD" appears and buttons "OK" and "copy".

    11) click on the OK"" button.

    You can observe: the window is closed and "Wikitude" application is not installed.

    Thank you! Problem solved. Here's what I did:

    (1) Wikitude uninstalled

    (2) installed from AppWorld Wikitude

    Result: Wikitude runs successfully

    (clear the cache of the browser and try to download browser do not work)

  • Updated blackBerry Smartphones to 5.0.0.900 and can not synchronize Organizer data now

    I have a Curve 8520 I updated my device / desktop softwear at 5.0.0.900 and can not synchronize Organizer data any longer.

    When I go to the Organizer, I can not select the checkboxes for the address book, calendar, tasks, Memo.

    When I press on the settings of a window opens which is called BlackBerry data synchronization and he said to determine the name of configuration root for the main system...

    On top of that then pops up another window called Intellisync

    and he said: X unknown error reported. My only choice is OK.

    I tried using the former Office Director to synchronize my organizing data which worked fine and synced my microsoft outlook email, calendar and contacts from my phone very well. Now, it will not synchronize the two. It also gives me an unknown error.

    Please advice, I have to get my data from Organizer synchronized again.

    Thank you

    J9

    Hi and welcome to the Forums!

    Have you installed on your PC, the new device OS package? And, if so, did you also remove any prior OS package PC?

    Otherwise, a clean startover might be in order:

    I suggest the following steps (reboot insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, under Vista/Win7, use the option "Run As Administrator" for everything.

    In addition, it was also reported that when your user profile on windows (type "echo %UserProfile%" in command prompt) contains spaces, then the installer will not work. To resolve this issue, log off from your Windows account and sign in using the local administrator account (or any other name of account without spaces) and install office (for all users).

    (1) remove the package to update your device OS of your PC (Add/Remove Programs)

    (2) properly uninstall the RIM DTM software:

    • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
    • Some noted that there are several registry keys to remove talk in this KB... don't forget to get your all associated with RIM registry database
    • Others have reported the use of a registry cleaning tool to be also useful
    • Still others have reported the use of your original PIM (Outlook, NOTES, etc.) Installation CD, run the "repair" to be helpful in some situations process

    (3) get a new RIM DTM software download:

    • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchronizing via USB):
    • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

    (4) to download a new copy of your package to your carrier OS device (on your PC):

    (5) install DTM on your PC

    Installation of 6) (also on your PC), device OS package

    (7) start the configuration Organizer:

    • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

    If all goes well, who's going to make things again.

    Good luck and let us know!

  • BlackBerry Smartphones emails and Error Messages

    Hello world

    I love my 8900 but recently is has started to make me mad for two reasons and I wonder if you can help.

    • I continue to receive emails, and it is said in the subject: RIM_bca28a80-e9c0 - 11 d 1-87fe-00600811c6a2. These emails are sent by: [email protected]

    How can I stop coming through.

    • At least once a week, my screen goes white with data error message and I have to restart the phone. Any ideas why this is?

    Thank you all for your help.

    LEA

    Article ID: KB21849 Network@etp messages have been received in the mail and on the BlackBerry smartphone application

  • I get errors MxTray.exe and can not understand why. This error appears randomly.

    I get errors MxTray.exe and can not understand why. This error appears randomly.

    Hello thunder1948m

    Do a search on the internet suggest that the MxTray.exe could be a malicious virus that contains malicious programs.

    If you are not running currently a virus scanner, you can download Microsoft Security Essentials for free. It offers protection in real time and protects against software viruses, spyware and other malicious software.
    You can download here.

    I hope this helps.

Maybe you are looking for