Send or receive via bluetooth does not

Hello
Thanks for the great site and great forum.
I did because I have a problem with my vaio VPCS111FM.
First of all, I'm of the Syria and I bought it a month ago and it is really GREAT.
but the problem is that I can't send / receive anything via Bluetooth. (

He continues to display this message every time I try to send a file:

even when I'm sure that it is turned on and working 100%.
It can even show the other devices that are turned on but cannot send them anything.
Here are my settings and make sure it's really :

I thought to remove the bluetooth driver and put it back
but I don't know how to do it! (especially remove it)

any help please? It is important and I can't live without a bluetooth

Thank you in advance.

Hello

Check if the physical hardware switch is turned on. It is located near the touchpad.

Reinstall the bluetooth driver and update:

Broadcom Bluetooth driver

Broadcom Bluetooth Firmware update

If the problem persists, see the following steps to troubleshoot bluetooth connectivity:

https://us.en.KB.Sony.com/app/answers/detail/A_ID/31923

If the problem persists, restore the system to an earlier date.

https://us.en.KB.Sony.com/app/answers/detail/A_ID/31528

In case, if the problem persists, our next step is the full recovery of the system to eliminate the problems of material as being the cause.

https://us.en.KB.Sony.com/app/answers/detail/A_ID/35585

If the problem persists, contact Sony at 1-239-768-7676 in the Syria, because you stand out-United States

If my post answered your question, please mark it as an "accepted Solution".

Tags: Sony Computers

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