Serial does not work to reinstall Acrobat Pro XI
My hard drive crashed and I am trying to reinstall Acrobat Pro XI. The program ask the serial number that I registered. But the drop down menu options which the program, I have the serial number for any of them is XI Acrobat Pro for Windows. What are my options. It won't take the serial number for any of them. Help?
Hi Bob,
It seems that Adobe Acrobat Pro XI was an upgrade of one of the Acrobat versions available in the drop-down list.
You must choose the exact version of Acrobat installed before Adobe Acrobat Pro XI & returns the key of this previous version in order to proceed with the installation.
You can find the key of your earlier version of Acrobat by using this link to quickly find your serial number.
Let me know if you still have any problem or need assistance, we will be happy to help you.
Kind regards
Nicos
Tags: Acrobat
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